Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakernia Sampson

Tallahassee,OH

Summary

Detail-oriented and compliance-driven Operations Manager with 8+ years of experience leading regulatory, quality, and performance improvement initiatives in retail, clinical and public health settings. Proven track record in ensuring compliance with HIPAA, CMS, OSHA, and other healthcare regulations. Skilled in policy enforcement, staff training, internal auditing, and SOP development. Currently based in Florida and actively relocating to Cincinnati, OH.

Overview

8
8
years of professional experience

Work History

Operations Manager

Sanitas Medical Center
03.2023 - Current
  • Oversee day-to-day operations of the medical center to ensure adherence to federal, state, and local compliance standards.
  • Manage performance metrics and initiate corrective action plans to improve outcomes.
  • Enforce and revise internal SOPs to align with HIPAA, OSHA, and CMS guidelines.
  • Train and monitor staff on proper documentation, confidentiality, and compliance workflows.
  • Collaborate with clinical and administrative teams to identify regulatory risks and support resolution

Operations Consultant

Florida Department of Health
12.2020 - 04.2024
  • Led compliance reviews and quality improvement initiatives in public health programs.
  • Conducted internal audits, documentation assessments, and infection control reviews.
  • Partnered with long-term care facilities and County Health Departments to improve adherence to health and safety standards.
  • Authored reports and made actionable recommendations to meet state and federal compliance

requirements.

  • Supported the creation and implementation of compliance-based SOPs and program guidelines.

Ross Dress for Less

Assistant Store Manager
06.2017 - 10.2020
  • Oversee day-to-day operations of the medical center to ensure adherence to federal, state, and local compliance standards.
  • Manage performance metrics and initiate corrective action plans to improve outcomes.
  • Enforce and revise internal SOPs to align with HIPAA, OSHA, and CMS guidelines.
  • Train and monitor staff on proper documentation, confidentiality, and compliance workflows.
  • Collaborate with clinical and administrative teams to identify regulatory risks and support resolution

Education

MBA -

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2019

Healthcare Management -

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2016

Skills

  • Regulatory Compliance (HIPAA, CMS, OSHA)
  • Policy & SOP Development
  • Risk Management & Auditing
  • Clinical Operations Oversight
  • Quality Assurance & Performance Metrics
  • Staff Training & Coaching
  • Documentation Accuracy & Privacy
  • Project & Program Implementation
  • Root Cause Analysis
  • Process Improvement (Lean-influenced)
  • Problem-Solving
  • Team Player

Timeline

Operations Manager

Sanitas Medical Center
03.2023 - Current

Operations Consultant

Florida Department of Health
12.2020 - 04.2024

Ross Dress for Less

Assistant Store Manager
06.2017 - 10.2020

MBA -

Florida Agricultural And Mechanical University

Healthcare Management -

Florida Agricultural And Mechanical University