Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic
Shakethia Scott

Shakethia Scott

Winston-Salem,NC

Summary

Smart, hardworking, and detail-oriented individual passionate about helping others and embracing new challenges. Thrives on continuous learning and gaining valuable experiences for personal growth and self-improvement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Healthcare advocate

Humana healthcare
09.2021 - 05.2024
  • Taking calls assisting members understand their insurance polices and billing statements

Production Worker

Saddle Creek Logistics Svc
12.2016 - 09.2021
  • Performed visual inspections of finished products
  • Compiled laboratory test data and performed appropriate analyses
  • Ensured that lab cleanliness and safety standards are maintained
  • Identified quality problems and recommended solutions
  • Monitored testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.

Dietary Aide

UHC Universal Healthcare
10.2019 - 04.2020
  • Pull tickets and taking carts to the floor but inky after helping prep lunch, making salads, drinks, sandwiches, desserts etc..

Cashier/Preparation Cook

Freddy's
09.2016 - 01.2018
  • Weighed items sold by weight to determine prices
  • Assisted with duties in other areas of the store, such as monitoring machines that made the custard
  • Stocked shelves, sorted and reshelved returned items, and mark prices on items and shelves
  • Offered customers carry-out service at the completion of transactions
  • Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.Established or identified prices of goods, services, or admission, and tabulated bills, using calculators, cash registers, or optical price scanners.

Education

High school diploma or GED - General Studies

Central Piedmont Community College
Charlotte, NC
09.2013

2 years of a 4 year program in Criminal Justice - Criminal Justice

Itt Technical Institute
Charlotte, NC

Skills

  • Assembly Line
  • General Labor
  • Retail Sales (3 years)
  • Food Service (2 years)
  • Dietary Aide Experience (Less than 1 year)
  • Windows
  • Software troubleshooting
  • Communication skills
  • Data entry
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Phone etiquette
  • Inside sales

Certification

Driver's License

Assessments

Building relationships for childcare providers, Proficient, 08/01/19, Building positive and productive relationships with families of children ages 0-3

Personal Information

Title: Customer service advocate

Timeline

Healthcare advocate

Humana healthcare
09.2021 - 05.2024

Dietary Aide

UHC Universal Healthcare
10.2019 - 04.2020

Production Worker

Saddle Creek Logistics Svc
12.2016 - 09.2021

Cashier/Preparation Cook

Freddy's
09.2016 - 01.2018

High school diploma or GED - General Studies

Central Piedmont Community College

2 years of a 4 year program in Criminal Justice - Criminal Justice

Itt Technical Institute

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Shakethia Scott