Shakeya Bond
Charlotte,NC
Summary
Certified Professional Coder (CPC) backed by 22 years of clinical expertise as a Registered Medical Assistant (RMA), with a strong background and direct experience reviewing patient charts and managing electronic health records. Offer a deep, practical, and strong understanding of medical terminology, disease processes, anatomy, CPT, and ICD-10-CM coding systems. Eager to join a healthcare team to provide a strong ability to analyze provider documentation for immediate, accurate code assignment, focused on compliance and accurate claims, to help speed up payments, and improve the medical billing process.
Overview
1
1
Certificate
22
22
years of professional experience
Work History
Registered Medical Assistant
Novant Health Neurosurgery and Spine
11.2018 - Current
- Facilitated daily intake processes for 30 patients, ensuring accurate medical history documentation.
- Collaborated with clinical staff by preparing and restocking examination rooms.
- Conducted thorough chart reviews to confirm proper documentation of relevant medical information.
- Directed patients to exam rooms, addressing questions before physician examinations.
- Managed prescription submissions and refills through phone and fax communications with pharmacies.
- Processed insurance verifications and referrals, completing peer-to-peer reviews as needed.
- Removed staples and sutures from post-operative patients efficiently.
- Educated patients on medications, procedures, and care plan instructions during appointments.
Certified Medical Assistant
Jacksonville Orthopedic Institute
09.2013 - 08.2018
- Coordinated daily intake and scheduling for 25 patients to optimize clinic workflow.
- Managed electronic health records to ensure accuracy and compliance with HIPAA regulations.
- Assisted in administering injections and performing diagnostic tests under physician supervision.
- Developed patient education materials to clarify treatment plans and procedures.
- Trained new staff on office protocols and clinical procedures, enhancing team efficiency.
- Scheduled post-operative office visits and new patient appointments efficiently.
- Coordinated referrals for 40 patients, managing follow-up appointments systematically.
- Communicated daily with physicians regarding appointment schedules and patient needs.
Certified Medical Assistant
Preferred Health Partners OB/GYN
Brooklyn, New York
01.2005 - 05.2013
- Preparing OB and GYN medical charts.
- Sterilize instruments by using an autoclave machine.
- Assisted physicians with instruments during procedures such as colposcopy, cryosurgery, and Pap smear, and collected and labeled the specimens properly, taking them to the lab.
- Assisted with scheduling appointments for prenatal care, annual, and follow-up GYN appointments.
- Recorded patient test results and communicated with the patient regarding their test results.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Interviewed patients to verify information, record medical history, and confirm the purpose of the visit.
- Managed the inventory of medical supplies, ensuring adequate stock levels were maintained at all times.
- Assisted the physician with OB patients by placing the patients on the NST machine and monitoring the results.
Education
Certified Professional Coder - Healthcare
AAPC
Salt Lake City, UT05-2026
Certified Professional Biller - Healthcare
AAPC
Salt Lake City, UT12-2025
Certificate of Technical Studies - Registered Medical Assistant
American Medical Technologists
Rosemont, IL04-2019
Certificate of Technical Studies - Certified Medical Assistant
Mandel School of Allied Health
New York, NY06-2003
Certificate of Technical Studies - Registered Phlebotomy Technician
AMT
Rosemont, IL06-2003
High School Diploma -
Boys And Girls High School
Brooklyn, NY06-1996
Skills
- ICD-10 proficiency
- CPT coding
- HCPCS Level II coding
- Medical terminology
- Anatomy and physiology
- Attention to detail
- HIPAA compliance
- CMS-1500 forms
- Healthcare experience
- Epic EMR software
- Insurance verification and prior authorizations
- Medical billing
Certification
- CPC - Certified Professional Coder
- CPB-Certified Professional Biller
- RMA - Registered Medical Assistant
- RPT-Registered Phlebotomy Technician
Timeline
Registered Medical Assistant
Novant Health Neurosurgery and Spine
11.2018 - Current
Certified Medical Assistant
Jacksonville Orthopedic Institute
09.2013 - 08.2018
Certified Medical Assistant
Preferred Health Partners OB/GYN
01.2005 - 05.2013
Certified Professional Coder - Healthcare
AAPC
Certified Professional Biller - Healthcare
AAPC
Certificate of Technical Studies - Registered Medical Assistant
American Medical Technologists
Certificate of Technical Studies - Certified Medical Assistant
Mandel School of Allied Health
Certificate of Technical Studies - Registered Phlebotomy Technician
AMT
High School Diploma -
Boys And Girls High School