Shakhlo Akramova
Zionsville,IN
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Enviromental Service Manager
Indiana University
01.2026 - Current
- Supports all initial and ongoing personnel training & development to meet staff needs and ensure high-quality performance
- Monitors daily quality control programs effectively, there by elevating customer satisfaction
- Coordinates day-to-day department operations
- Willingness to establish effective partnerships with a variety of stakeholder groups
- Ability to adapt well to fast pace environments with changing circumstances, direction and strategy.
- Government Compliance
- Manage scheduling and time-off requests as well as other staff management duties, including payroll coordination.
- Manage budget which includes cost controls with regard to labor, supply, and inventory
Enviromental Service Operational Manager/Project Manager
Aramark
07.2023 - 01.2026
- Supports all initial and ongoing personnel training & development to meet staff needs and ensure high-quality performance
- Monitors daily quality control programs effectively, there by elevating customer satisfaction
- Coordinates day-to-day department operations
- Willingness to establish effective partnerships with a variety of stakeholder groups
- Ability to adapt well to fast pace environments with changing circumstances, direction and strategy.
- Government Compliance
- Manage scheduling and time-off requests as well as other staff management duties, including payroll coordination.
- Manage budget which includes cost controls with regard to labor, supply, and inventory
- Aramark at Indiana University Health System (Riley Children’s Hospital)
Environmental Service Operational Manager
Aramark
06.2021 - 07.2023
- Provide hands-on leadership to Environmental Department staff within a 1162-bed hospital.
- Facilitate smooth communication and engagement with a diverse clientele in service.
- Review job orders and actively coordinate all labor requirements to complete projects, maximizing staffing, materials, and equipment.
- Oversee inventory control of all on-hand supplies to ensure all areas are properly stocked.
- Help develop exceptional work compliments by assisting with training and development of new/existing employees.
- Manage scheduling and time-off requests as well as other staff management duties, including payroll coordination.
- Aramark at UF Health Shands Hospital
Environmental Service Resident Operation Manager, Hospital Housekeeping System
North Florida Regional Medical Center
10.2016 - 05.2021
- Provide hands-on support and coordination of 140 staff within a 518-bed hospital.
- Oversaw the coordination of Hospital Consumer Assessment of Healthcare Providers and Systems.
- Manage hiring, progressive counselling, terminations, time management efficiencies, time clock, and payroll.
Education
Bachelor of Science - Accounting
Santa Fe College
Gainesville, FL12-2027
Bachelor of Science - Health Service Administration
Santa Fe College
Gainesville, FLAssociate of Science - Nursing Program
Santa Fe College
Gainesville, FLData Analytics Certificate - Data Analytics
Cornell University
Ithaca, NY08-2026
Skills
- Office Administration
- Scheduling & Prioritization
- Workflow Planning
- Positive Workplace Culture
- Independent Drive & Motivation
- Frontline Collaboration
- Administrative Support
- Data Entry & Documentation
- Sound Judgment
- Critical Thinking
- Bookkeeping
- Microsoft Office (Word, Excel, PowerPoint)
- Multitasking
- Reliable
- Customer service
- Time management
- Attention to detail
- Computer skills
- Organizational skills
- Team leadership
- Customer relations
- Team building
- Scheduling and coordinating
- Managing operations and efficiency
- Hiring and training
- Employee training
- Recruitment and hiring
- Operations management
- Team development
- Staff management
- Quality control
- Documentation and reporting
- Employee coaching and mentoring
- Schedule management
- MS office
Profile Of Qualifications
Apply a strong organizational orientation and attention to detail to develop, maintain, and submit all required documentation and reports in compliance with company dictated standards and processes., Experience completing a wide range of administrative duties, including data entry, filing, record keeping, and document development, as well as frontline and phone-based reception., Able to effectively operate multi-line phone systems to answer inquiries, screen calls, record messages and transfer individuals to the appropriate personnel., Extensive experience processing and balancing large volumes of cash, credit, and debit transactions to account for all daily sales and prepare bank deposits., Skilled at operating and maintaining a wide range of office-related tools and equipment, including shredders, fax machines, photocopiers, postage machines, scanners, etc., Computer literate individual who is able to operate various Windows-based software programs., Consistently present a professional company image and positive work setting by utilizing well-developed communication and active listening skills when interacting with clients, co-workers, and the general public., Able to quickly foster and maintain strong rapport and appropriate working relationships with new and existing clients to provide consistently positive client experiences., Flexible worker who effectively contributes when working within both team and independent settings by remaining self-driven and on-task to complete all assigned duties according to deadlines, best practices, and protocols.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Enviromental Service Manager
Indiana University
01.2026 - Current
Enviromental Service Operational Manager/Project Manager
Aramark
07.2023 - 01.2026
Environmental Service Operational Manager
Aramark
06.2021 - 07.2023
Environmental Service Resident Operation Manager, Hospital Housekeeping System
North Florida Regional Medical Center
10.2016 - 05.2021
Associate of Science - Nursing Program
Santa Fe College
Bachelor of Science - Health Service Administration
Santa Fe College
Bachelor of Science - Accounting
Santa Fe College
Data Analytics Certificate - Data Analytics
Cornell University