Shakia Begum
Jamaica,NY
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Supreme Medical Care PLLC
08.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Home Health Care Attendant
Family Wellness
06.2014 - 07.2023
- Assess medical needs
- Prepare a care plan
- Provide companionship and assist with housekeeping
- Monitor medication compliance
- Asses your care plan regularly
- Prepare and serve meals
- Report any variation in the client's physical or mental health to the care manager
- Change bed linens, wash and iron patient’s laundry
Cosmetologist's Assistant
Macy's
07.2019 - 02.2022
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Transporter
Flushing Hospital
02.2018 - 11.2019
- Transport patients to various areas in the hospital including their room, radiology, surgery, and other departments
Office Assistant
Home Health Aide Office
10.2017 - 01.2018
- Filing, faxing, and retrieving documents
- Telephoning clients and agencies to arrange care
- Keep clients on track and moving through the various steps when they come into the office
Education
Medical Assisting - Medical Assistant
Allen School of Health Sciences
Jamaica, NY06.2023
High School Diploma -
Franklin K Lane High School
Brooklyn, NY06.2010
Skills
- Phlebotomy
- EKG/ECG
- Answer multi-line phone
- Reception duties
- Making appointments
- Customer complaint resolution
- Prepare treatment rooms
- AHA / BLS certified
- HIPAA knowledgeable
Certification
- AAMA Certified Infection Control Certificate- American Association of Medical Assistants.
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
Spanish
Elementary
English
Full Professional
Hindi
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Medical Assistant
Supreme Medical Care PLLC
08.2022 - 08.2024
Cosmetologist's Assistant
Macy's
07.2019 - 02.2022
Transporter
Flushing Hospital
02.2018 - 11.2019
Office Assistant
Home Health Aide Office
10.2017 - 01.2018
Home Health Care Attendant
Family Wellness
06.2014 - 07.2023
Medical Assisting - Medical Assistant
Allen School of Health Sciences
High School Diploma -
Franklin K Lane High School
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