Shakia S. Anderson
Cincinnati,OH
Summary
Certified Clinical Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
7
7
years of professional experience
Work History
Primary Care, Certified Medical Assistant
UC Health
09.2023 - 10.2024
- Directed patients to exam rooms, answered questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Immunizations
- Scheduling
- Epic Training
School Age Teacher Assistant
Kid Works
11.2022 - 03.2023
- Lesson planning, classroom management, parent communication, record keeping, food and drink arrangement, cleaning & organizing
Access Service Representative
Cincinnati Children's Hospital
12.2021 - 11.2022
- Greeted Patients and visitors, collected co-pays, scheduled appointments, registered labs and x-rays, submitted insurance information, obtained signatures for appropriate documents, assisted visitors in finding their destination, EPIC Training
Customer Service Agent
Visible SCM
07.2020 - 12.2021
- Sales, answered calls and provided customers with the appropriate answers, problem solving, customer complaints, handled 50+ calls daily
Dental Assistant/ Front Desk
Crawley Dental Services
09.2018 - 09.2019
- Answered phones, verified insurance, collected co-payments, scheduled appointments
- Dental Assistant duties included, tray set-up, sterilizing instruments, charting, taking impressions, and other related duties as assigned
Customer Service Agent
Charter Communications
02.2018 - 07.2018
- Billing, answered calls, problem solving, customer complaints and trouble shooting
Education
Certified Clinical Medical Assistant -
National Healthcare Association
Cincinnati, OH03.2024
Certificate - Medical Assisting
Ross Medical Education Center
Cincinnati, OH09.2023
Career Technical Certificate - Dental Assisting
Scarlet Oaks Career Development Campus
Cincinnati, Ohio05.2011
Skills
- Specimens collection and processing
- Inventory and supply management
- Sterilization
- HIPAA protocols
- Treatment setup
- Vital signs monitoring
- Scheduling, EMR / EHR monitoring
- EKG monitoring
- Phlebotomy
- Immunizations
- Certified in CPR/AED
Timeline
Primary Care, Certified Medical Assistant
UC Health
09.2023 - 10.2024
School Age Teacher Assistant
Kid Works
11.2022 - 03.2023
Access Service Representative
Cincinnati Children's Hospital
12.2021 - 11.2022
Customer Service Agent
Visible SCM
07.2020 - 12.2021
Dental Assistant/ Front Desk
Crawley Dental Services
09.2018 - 09.2019
Customer Service Agent
Charter Communications
02.2018 - 07.2018
Certificate - Medical Assisting
Ross Medical Education Center
Career Technical Certificate - Dental Assisting
Scarlet Oaks Career Development Campus
Certified Clinical Medical Assistant -
National Healthcare Association
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