Shakia Williams
The Gant-Smith’s
Brooklyn
21
years of professional experience
Adaptable professional with a background in household management, medical support, and student safety. Known for strong communication, attention to detail, and proactive problem-solving. Dedicated to maintaining efficient routines, supporting others, and improving service quality.
Work History
Household Executive Manager
11 Years 10 Months- Managed household schedules, priorities, and vendor coordination to maintain daily operational flow.
- Supervised tasks, delegated responsibilities, and ensured consistent completion of household routines.
- Monitored household inventory, ordered supplies, and maintained organized storage systems.
- Implemented procedures for cleaning standards, laundry care, and property organization.
- Anticipated the household's needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Scheduled appointments for medical, dental, and self-care needs.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
Medical Assistant
6 Years 4 Months- Collected patient histories, vital signs, and updated medical records for accurate clinical documentation.
- Assisted providers during gynecological procedures, ensuring proper equipment setup and patient comfort.
- Prepared exam rooms and sterilized instruments to support safe, efficient patient care.
- Coordinated appointment scheduling, referrals, and follow-up care to maintain smooth daily operations.
- Processed lab specimens and maintained specimen tracking for timely, accurate results.
- Educated patients on pre-visit instructions, aftercare, and confidentiality requirements.
- Trained new staff on intake workflows, charting standards, and clinic procedures.
- Monitored supply inventory and reordered clinical materials to prevent service interruptions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
School Bus Aide
1 Year 9 Months- Assisted students boarding and exiting the bus, maintaining safe movement and calm supervision.
- Monitored student behavior during routes, redirecting conduct concerns promptly and respectfully.
- Communicated rider needs and incidents to driver and school staff using clear updates.
- Secured wheelchairs, safety harnesses, and seat belts according to transportation procedures.
- Supported students with disabilities by providing attentive care and mobility assistance.
- Enforced bus safety rules and consistent seating expectations throughout daily transport.
- Prepared the bus interior for transport by checking cleanliness, equipment, and secure placement.
- Responded quickly to emergencies, following safety protocols and assisting with student evacuation.
Education
GED
Skills
Workflow management
Organizational development
Goal setting
Performance evaluation
Conflict resolution
Client mediation
Teamwork and collaboration
Household management
Attention to detail
Multitasking
Timeline
Household Executive Manager
The Gant-Smith’s
12.2014 - CurrentRead More
Medical Assistant
Choices Women’s Medical
07.2008 - 11.2014Read More
School Bus Aide
Ann Arundel County Public Schools
08.2005 - 05.2007Read More
Sara J. Hale High School
GED
Read More