Shakib Haider
Brooklyn
Summary
Technical professional with proven track record in project management and technology integration. Known for driving successful project outcomes through effective planning and execution. Committed to fostering team collaboration and adapting to changing project needs. Expertise in risk assessment, resource allocation, and stakeholder engagement.
Experienced with leading technical projects to successful completion. Utilizes advanced project management methodologies to streamline processes and improve efficiency. Track record of fostering collaborative environments and ensuring effective communication among stakeholders.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Project Manager- Data & Cloud Programs
OCLC
Dublin, United States
04.2023 - Current
- Program Leadership & Delivery
- Managed budgets up to $2M → Owned end-to-end delivery of enterprise data platform programs
- Led cross-functional teams of 15+ → Delivered scalable Hadoop and cloud solutions aligned with strategic business goals
- Ensured program-level governance → Aligned initiatives with organizational priorities, timelines, and financial objectives
- Delivered multiple concurrent initiatives → Focused on data engineering, cloud integration, and platform modernization
- Executive & Stakeholder Management
- Defined roadmaps with senior stakeholders, business leaders, and steering committees → Aligned delivery with business priorities and ensured measurable value realization
- Reported on KPIs, delivery milestones, risks, and financial performance → Provided executive-level insights to senior leadership
- Enabled data-driven decision-making → Fostered transparent communication and performance visibility
- Agile Transformation & Execution
- Improved team velocity by 25% → Championed Agile practices including sprint planning and backlog prioritization
- Enhanced delivery predictability → Implemented structured RAID management and KPI tracking frameworks
- Led enterprise initiatives → Delivered solutions involving Hadoop (CDP), Spark, Kafka, and cloud integrations
- Key Achievements
- Reduced delivery delays by 20% → Proactively managed risks and dependencies
- Boosted team productivity by 25% → Executed Agile transformation initiatives
- Delivered enterprise data programs within $2M budget → Maintained high quality and performance standards
Associate Project Manager
American Express
Dallas, United States
04.2022 - 03.2023
- Coordinated administration and operational support activities for enterprise-scale Hadoop clusters comprising multiple nodes and services including HDFS, YARN, Hive, HBase, Impala, Spark, Kafka, and ZooKeeper.
- Collaborated with cross-functional infrastructure, network, system administration, and data engineering teams to support platform stability, high availability, and performance optimization initiatives across Hadoop environments.
- Managed incident tracking, issue resolution workflows, and operational documentation through JIRA and internal wiki platforms to ensure transparency, audit readiness, and effective knowledge management.
- Oversaw cluster health monitoring, resource allocation planning, ETL job performance optimization, and routine maintenance activities to ensure uninterrupted business operations.
- Provided 24/7 operational coordination and production support for development, testing, and production Hadoop environments, ensuring timely resolution of Linux OS, network, and platform-related issues.
- Supported platform resiliency initiatives including backup, disaster recovery planning, data replication, snapshots, and Cloudera BDR configuration to enhance business continuity capabilities.
- Coordinated workload management activities using YARN Queue Manager and Capacity Scheduler to optimize cluster utilization and improve processing efficiency for enterprise data workloads.
- Participated in enterprise Hadoop platform migration and upgrade initiatives from CDH 6.x to CDP 7.x, facilitating technical discussions and coordination between infrastructure, network, and system administration teams.
- Led node commissioning and decommissioning activities, including server tuning and capacity planning exercises to improve cluster scalability and operational efficiency.
- Assisted in orchestration and scheduling of enterprise data workflows using Autosys to regulate job execution based on resource capacity and operational priorities.
- Worked closely with development and analytics teams to optimize Hive query performance through implementation of partitioning, indexing, cost-based optimization (CBO), vectorization, and bucketing strategies.
- Coordinated troubleshooting activities for Impala workload balancing and Hive-on-Tez compatibility issues by collaborating with developers and reviewing HUE configuration and log files.
- Supported implementation and configuration of remote Hive Metastore services and Thrift APIs integrated with MySQL databases to improve platform availability and metadata management.
- Facilitated data integration and migration activities between HDFS and relational databases using Sqoop while coordinating issue resolution and data validation activities.
- Supported large-scale data migration initiatives into HBase environments using Talend, HBase Shell, and HBase Client APIs.
- Contributed to infrastructure automation initiatives through development and deployment of Ansible YAML scripts for automated node commissioning and decommissioning processes.
- Participated in data governance and audit compliance activities using Apache Atlas to review service-based access controls and maintain regulatory compliance standards.
- Coordinated enterprise security initiatives for Hadoop environments containing over 3+ petabytes of sensitive client data by supporting Kerberos authentication, LDAP integration, and cluster-wide security configurations.
- Managed day-to-day security operations including principal administration, keytab management, privilege assignments, and access control coordination in partnership with data delivery and infrastructure teams.
- Supported implementation of enterprise security controls including TLS/SSL encryption, Cloudera Navigator Encrypt, LDAP integration, and secure data-at-rest/data-in-transit configurations.
- Coordinated role-based access management activities using Apache Ranger and Sentry to enforce organizational security policies, data masking standards, and regulatory compliance requirements.
- Prepared and maintained technical and operational documentation related to Hive, Sqoop, Linux jobs, and post-production support processes to support operational governance and continuous improvement.
- Facilitated routine operational review meetings with data delivery and infrastructure teams to identify risks, track ongoing issues, improve service delivery, and enhance cluster performance.
Hadoop Administrator
American Express
Dallas, United States
07.2021 - 03.2022
- Ensured 99.9% uptime → Managed large-scale Hadoop clusters supporting business-critical data platforms
- Completed seamless CDH to CDP migration → Led cluster upgrade and migration initiatives across engineering, infrastructure, and business teams
- Accelerated project delivery → Contributed to project planning, stakeholder communication, and coordination for enterprise data initiatives
- Strengthened data security compliance → Implemented Kerberos and Ranger security frameworks aligned with enterprise governance standards
- Enabled data-driven decisions → Collaborated with cross-functional teams to support data-driven business operations and analytics initiatives
Hadoop & Kafka Administrator
Walmart
Restoule, Canada
03.2019 - 07.2021
- Designed and built high-scale batch and real-time data processing pipelines using Big Data technologies including Hadoop, SPARK and other relevant platforms.
- Configured, installed, and maintained High Availability within cluster services such as HIVE, IMPALA and HBASE using HA Proxy
- Provided continuous support and resolution for issue tickets related to Linux, Cloudera Manager and Hadoop services
- Followed best practices related to data recovery in accordance with enterprise policy, including backing up data through routine usage of snapshots, BDR cluster maintenance and standard data replication.
- Worked with DBA to use ETL tools such as SQOOP and FLUME to transfer many types of data between SQL/NOSQL databases and HDFS.
- Excellent knowledge of Kafka architecture and inner workings. Experience with data metrics collection and using Kafka as primary messaging tool within cluster.
- Optimized performance and storage capabilities of cluster by configuring load balancer and HDFS disk balancer
- Working knowledge on cluster monitoring tools Cloudera Manager and Nagios.
- Installed, Configured, performance tuning, security, backup, recovery, and upgrade Apache KAFKA.
- Inspecting Kafka broker, Topics, Partition, ISR, Monitoring, Log retention
Hadoop Consultant
Pacific Life
Newport Beach, United States
12.2016 - 03.2019
- Planned, designed, and maintained Hadoop cluster with underlying framework including storage management and cluster health monitoring.
- Updated Hadoop patches and applied any necessary hotfix for specific version on CDH components.
- Responded to incoming JIRA/I Track tickets and resolved Hadoop related issues reported by users
- Managed and reviewed Hadoop logs for issues occurring on the cluster through Splunk
- Worked on setting up mapped topologies and racks for nodes within in cluster
- Set up YARN ques via YARN capacity scheduler and planned resource pool allocation to provide optimal performance for running jobs
- Assisted system dev ops team to expand size of cluster by commissioning and decommissioning data nodes on a regular basis
- Worked with business intelligence team and developers to fine tune HIVE query performance on large datasets.
- Copied and transferred HIVE Metastore from old cluster to a new one as needed
- Planned and deployed a new cluster environment for our Hadoop cluster on a rack for testing and sandbox purposes
- Utilized Ambari log search with Solr to efficiently locate any errors within log files
- Used SQOOP to ingest data to and from HDFS and MySQL in order to deploy HIVE and HBase integration for OLAP operations on HBASE data
- Implemented role-based authorization for users within Hadoop cluster through SENTRY and managed privileges as well as role/group administration
- Created principal users for Kerberos access on the Hadoop cluster and wrote documentation on number of users on cluster with principals
- Created and documented monthly reports for Hadoop cluster HDFS resource usages by users.
- Proficient in deployment and troubleshooting of JAR, WAR, and EAR files in clustered environments.
- Upgraded different Java versions to accommodate for developers’ requirements
- Consulted with application teams to install any required software
Linux System Administrator
Trac Intermodel LLC
Princeton, United States
09.2014 - 12.2016
- Installed, configured, and managed Global File System (GFS) in Linux Servers, creating and managing cluster suite using GFS.
- Administration and maintaining of Hadoop Cluster Server.
- Managed users, groups, and permissions configured LDAP and given SUDO Access in test and development servers and allowed password less logins for authorized users on servers.
- Worked on NIC bonding on Linux Enterprise servers for high availability, redundancy, and Increased bandwidth.
- Responsible for configuring and maintaining Squid server in Linux. Deployed Java applications into Apache Tomcat Application Servers.
- Created Linux Virtual Machines using VMware Virtual Center, creating VM Template, and troubleshooting all Virtualization related issues.
- Used Ticketing Tracking tool and installed, upgraded, and managed packages via RPM and YUM package management.
- Installed, Configured, performance tuning, security, backup recovery, and upgrade/Apache soft Linux and Unix servers using Crontab.
- Deploying shell scripts and python scripts used to automate day to day administrative tasks.
- In charge of reviewing existing manual Software Builds, developing scripts to automate repeated tasks that are more susceptible to errors and risks using Shell scripting.
Education
MBA - Aviation Management
Vaughn College of Aeronautics And Technology
New York, United States09-2025
MBA - Management
America Bangladesh University
Dhaka, BangladeshSkills
- PROJECT, PROGRAM MANAGEMENT & TECHNICAL SKILLS
- Program & Project Management PROFESSIONAL
- Delivery Governance & KPI Tracking PROFESSIONAL
- RAID Management PROFESSIONAL
- Stakeholder Management PROFESSIONAL
- Financial Planning & Cost Control PROFESSIONAL
- Portfolio & Change Management PROFESSIONAL
- Agile and Waterfall frameworks PROFESSIONAL
- Business Value Delivery & Process Optimization PROFESSIONAL
- Cloud Platforms (AWS) PROFESSIONAL
- Big Data Ecosystems (Hadoop, Spark, Kafka) PROFESSIONAL
- SDLC & Digital Transformation PROFESSIONAL
- Dev Ops and Automation PROFESSIONAL
- TECHNOLOGIES
- Hadoop PROFESSIONAL
- Spark PROFESSIONAL
- Kafka PROFESSIONAL
- AWS PROFESSIONAL
- Linux PROFESSIONAL
- Cloudera PROFESSIONAL
- PROJECT MANAGEMENT TOOLS
- Jira PROFESSIONAL
- Microsoft Project PROFESSIONAL
- Service Now PROFESSIONAL
- Confluence PROFESSIONAL
- Technical project planning
- Project leadership
- Stakeholder communication
- Scrum master
Accomplishments
- Successfully supported enterprise-wide CDH 6.x to CDP 7.x migration, coordinating with infrastructure, DevOps, and network teams to ensure minimal downtime and smooth business transition.
- Secured over 3+ PB of sensitive enterprise data by implementing Kerberos, LDAP, TLS/SSL, Ranger, and Sentry security frameworks aligned with governance and compliance standards.
- Automated Hadoop operational activities using Ansible, Shell scripting, Autosys, and Control-M, significantly improving deployment efficiency and reducing manual effort.
- Managed 24/7 production support for enterprise Hadoop and Kafka environments, ensuring high availability, faster incident resolution, and operational stability.
- Optimized cluster performance through YARN scheduling, Hive tuning, ETL optimization, and load balancing, improving workload efficiency and platform scalability.
- Coordinated with developers, architects, offshore teams, and business stakeholders to resolve production issues, mitigate risks, and improve service delivery.
- Contributed to enterprise High Availability and Disaster Recovery initiatives using HA Proxy, Zookeeper, Cloudera BDR, and replication strategies, enhancing platform resilience.
- Managed large-scale Hadoop ecosystems including HDFS, Hive, Spark, Kafka, HBase, Impala, Ranger, Atlas, and Cloudera platforms across enterprise environments.
- Supported cloud modernization and deployment initiatives using AWS EMR, EC2, and S3, enabling scalable and reliable big data operations.
- Demonstrated strong experience in Agile delivery, stakeholder management, operational governance, incident management, and technical coordination.
- Recognized for expertise in platform automation, security compliance, performance optimization, and enterprise production support.
Certification
- 04/2026 Project Management Professional (PMP) Project Management Institute
- 05/2026 Agile Certified Practitioner - ACP Project Management Institute
- 04/2026 Data Landscape of GenAI for Project Managers Project Management Institute
- 04/2026 PMI Essentials: Seven AI Project Patterns Project Management Institute
- 04/2026 Generative AI Overview for Project Managers Project Management Institute
- 05/2026 AI in Agile Delivery Project Management Institute
- 05/2026 Practical Application of Gen AI for Project Managers Project Management Institute
Interests
Exploring distant lands, Getting lost in a good book, Capturing moments, Feeling the music, Every kind of sport
Strengths
- Ability to learn from mistakes
- Adaptable
- Attention to detail
- Business storytelling
- Compassionate
- Decision making
- Logical thinking
Timeline
Technical Project Manager- Data & Cloud Programs
OCLC
04.2023 - Current
Associate Project Manager
American Express
04.2022 - 03.2023
Hadoop Administrator
American Express
07.2021 - 03.2022
Hadoop & Kafka Administrator
Walmart
03.2019 - 07.2021
Hadoop Consultant
Pacific Life
12.2016 - 03.2019
Linux System Administrator
Trac Intermodel LLC
09.2014 - 12.2016
MBA - Aviation Management
Vaughn College of Aeronautics And Technology
MBA - Management
America Bangladesh University