Shakiba Omerzai
CHEEKTOWAGA,NY
Summary
Recent graduate of Suny Erie community of dental hygiene, I would like to work as a professional hygienist so that I may use my expertise to assess oral health issues and determine the best treatment plan for patients while delivering outstanding care.
Overview
3
3
years of professional experience
Work History
Teacher
Sugarloaf Montessori
2015.01 - 2018.01
- Capable of assessing situations to develop and implement problem-solving strategies
- Created individualized programs to help students attain specific objectives, while motivating and supervising student participation
- Maintained complete responsibility for the organization, teaching, and projects of self-contained Montessori classroom
- Evaluated each student's progress and adjusted strategies accordingly
Customer Service Representative
Bank of America
2019 - 2020
- Identified and assessed customers' needs to ensure satisfaction
- Built long-term relationships and trust with customer accounts through open and interactive communication
- Provided accurate, valid, and complete information using the appropriate methods/tools
- Handled customer complaints, provided appropriate solutions and alternatives within time limits, and followed up to ensure resolution.
Education
A.A.S - Dental Hygiene
Community College of Suny Erie
Buffalo, NY2024-05
Administer of Local Infiltration Anesthesia -
Suny Erie Community College
Williamsville, NY2024-05
AMS Certification Early childhood education - Early Childhood Education
American Montessori Society (AMS)
Smyrna, GA2004-08
Skills
- Dental software applications
- Perio Root Debridement
- Obtaining health history and vital signs
- Time management
- Comprehensive patient education
- Soft tissue and Pain management
- Comprehensive perio charting
- EIOE and dental coding
- Digital x-rays (both PSP and Sensors)
- Preventive services (application of fluoride and sealants)
- Customer Relationship Management (CRM)
Languages
Hindi
Professional
Persian
Professional
Urdu
Professional
Timeline
Teacher
Sugarloaf Montessori
2015.01 - 2018.01
Customer Service Representative
Bank of America
2019 - 2020
A.A.S - Dental Hygiene
Community College of Suny Erie
Administer of Local Infiltration Anesthesia -
Suny Erie Community College
AMS Certification Early childhood education - Early Childhood Education
American Montessori Society (AMS)
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