Shakierra Williams
Lewisville,TX
Summary
Detail-oriented professional with experience in lease administration and customer relations. Proven track record in maintaining accurate records, investigating discrepancies, and resolving stakeholder concerns. Skilled in navigating high-volume environments with professionalism and accuracy.
Overview
8
8
years of professional experience
Work History
Lease Administration Analyst
CBRE
Irving, TX
2022.07 - Current
- Maintained accurate and organized records of lease agreements, rental payments, and due dates to support financial accuracy and compliance.
- Maintained accurate and organized records of lease agreements, rental payments, and due dates to support financial accuracy and compliance.
- Responded promptly to tenant inquiries and concerns, demonstrating empathy and professionalism in high-pressure situations.
- Ensured timely updates and documentation of lease changes, terminations, and renewals in CRM.
Digital Marketing Assistant
Her Timeless Brand
Remote
2022.12 - 2023.12
- Created and managed digital content with a focus on accuracy, consistency, and brand alignment.
- Communicated clearly with internal teams and client to coordinate timelines and deliverables.
- Assisted in developing and executing strategic marketing plans.
Remarketing Specialist
Ally Financial
Lewisville, TX
2020.06 - 2022.07
- Handled escalated customer disputes and inquiries with professionalism and accuracy, ensuring timely resolution and customer satisfaction.
- Communicated regularly with dealerships, vendors, financial institutions, and customers to collect information, resolve issues, and coordinate remarketing activities.
Marketing Director
Achievement Center Of Texas
Garland, TX
2018.01 - 2020.01
- Identified opportunities for new business partnerships or other growth initiatives.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
Education
Bachelor of Arts - Advertising, Marketing
University of North Texas
Denton, TXSkills
- Customer Service
- Data Analysis
- Collaboration
- Conflict Resolution
- Data Entry
- Time Management
Timeline
Digital Marketing Assistant
Her Timeless Brand
2022.12 - 2023.12
Lease Administration Analyst
CBRE
2022.07 - Current
Remarketing Specialist
Ally Financial
2020.06 - 2022.07
Marketing Director
Achievement Center Of Texas
2018.01 - 2020.01
Bachelor of Arts - Advertising, Marketing
University of North Texas