Summary
Work History
Education
Skills
Timeline
Generic

Shakila Floyd

Slidell,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Retail Sales Associate

RaceTrac
Slidell, LA
11/06/20 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Operated point-of-sale systems accurately to process payments from customers.

Education

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan
Bogalusa, LA
05-2024

High School Diploma -

Flowery Branch High School
Flowery Branch, GA
05.2018

Skills

  • Customer Engagement
  • Policy and Procedure Adherence
  • Documentation and recordkeeping
  • Teamwork and Collaboration
  • Conflict Resolution
  • Sales expertise
  • Time Management

Timeline

Retail Sales Associate

RaceTrac
11/06/20 - Current

Associate of General Studies - Criminal Justice

Northshore Technical Community College - Sullivan

High School Diploma -

Flowery Branch High School
Shakila Floyd