Shakima Nurse
Apopka
Summary
To secure a position that would utilize and expand my education and hands-on experience. With pulling and documenting in patients’ charts, answering multiple phone lines, and greeting all patients and family members as they enter and exit the facility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
HCA Lake Monroe Hospital-Sanford, FL
08.2021 - Current
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures
- Maintained strict adherence to infection control protocols and safety standards during blood collection process
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures
- Collaborated with healthcare team members to prioritize specimen collection based on patient needs and laboratory requirements
- Followed established protocols for handling hazardous materials such as sharps containers and biohazard waste disposal
- Managed inventory of phlebotomy supplies, restocking as needed to ensure uninterrupted workflow
- Performed capillary punctures on pediatric patients using age-appropriate methods to minimize discomfort
- Utilized knowledge of different types of tubes, additives, and anticoagulants for appropriate specimen collection techniques
- Efficiently processed and prepared specimens for transport to the laboratory, ensuring timely delivery for analysis
- Responded promptly to urgent requests for STAT orders or difficult venous access situations with professionalism and efficiency
- Maintained confidentiality of patient information at all times according to HIPAA regulations
Er Tech, Telecommunicator Operator
CENTRAL FLORIDA REGIONAL HOSPITAL
09.2020 - Current
- ER Tech: Register patients as they enter the ER. Administer an EKG if necessary, collect urine and blood samples as needed. Collect swabs as needed. Assist with Traumas. Assisting with any codes that come in. Place patients in rooms provided. Transport patients to their rooms if admitted.
- PBX Operator: Ensure multiline phone lines are being answered with the proper phone etiquette.
- Provide exceptional patient service. Transfer calls to the appropriate destination. Announce Code Blues, Trauma Alerts etc.
Medical Records Clerk II
Florida Department of Corrections-Orlando, FL
02.2022 - 03.2024
- Upload documents in the EMR, provide copies, enforce HIPPA regulations, retrieve MR for inmates transfers in and out.
- Trained new staff on phlebotomy techniques and best practices to enhance team performance.
- Collaborated with nursing staff to coordinate patient blood draws efficiently, improving workflow efficiency.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
Mental Health Tech
Baycare
05.2019 - 02.2021
- Get charts together for the new in-coming patients. Get inventory done, assist with patient changing. Vitals, Q15’s, assist with 1:1’s or 2:1’s. Maintain a safe environment for the staff and the patients.
- Collected blood samples from patients, ensuring adherence to safety protocols and minimizing discomfort.
- Processed specimen paperwork accurately, maintaining compliance with laboratory standards and regulations.
Mental Health Tech
UNIVERSITY BEHAVIORAL CENTER (UBC)
10.2017 - 11.2020
- Providing patients with exceptional patient service. With admission, I get the charts together and ready for the Nurse’s assessments. Get the patient room ready for them to come. Get vitals, height and weight, Q15, maintain patient safety, maintain and sanitize department. Assist with visitation, and help with mealtimes. it with 1:1’s or 2:1’s if needed. Inventory, restock of unit supplies.
Education
GENERAL EDUCATION DEGREE - GED
SEMINOLE STATE
Sanford, FL10.2018
Skills
- Vitals, accu checks
- Straight stick, swabs
- Clinical and medical office procedures
- Specimen collection
- Splints, wound care
- MS Office for windows 8
- 9
- 10
- CNA certified
- EKG
- BLS certified
- Phone Etiquette
- Multi-line Phone Systems
- EMR Systems
- Insurance Verification
- Computer Operation
- Hospital Experience
- Patient Care
- Triage
- Clerical Experience
- HIPAA
- Medical Terminology
- Communication skills
- Organizational skills
- Administrative experience
- Microsoft Word
- Venipuncture
- Phlebotomy Certified
Certification
- CNA
- BLS Certification
Timeline
Medical Records Clerk II
Florida Department of Corrections-Orlando, FL
02.2022 - 03.2024
Phlebotomist
HCA Lake Monroe Hospital-Sanford, FL
08.2021 - Current
Er Tech, Telecommunicator Operator
CENTRAL FLORIDA REGIONAL HOSPITAL
09.2020 - Current
Mental Health Tech
Baycare
05.2019 - 02.2021
Mental Health Tech
UNIVERSITY BEHAVIORAL CENTER (UBC)
10.2017 - 11.2020
GENERAL EDUCATION DEGREE - GED
SEMINOLE STATE
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