Shakir Blunt
St. Michael
Summary
Experienced customer service professional with a background in team leadership, financial accuracy, and client support. Skilled in handling customer inquiries, processing transactions with confidentiality and precision, and completing reports within strict deadlines. Committed to delivering efficient, solution-focused service while fostering positive customer relationships.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
First Apparel Barbados Ltd (Skechers)
06.2025 - Current
- Directed daily store operations, ensuring compliance with company policies, operational standards, and timelines.
- Led, trained, and developed team members to deliver excellent customer service and meet performance objectives.
- Engaged directly with customers to address inquiries, resolve concerns, and provide accurate information to enhance satisfaction and loyalty.
- Oversaw financial responsibilities, including cash handling, deposits, reconciliation, and confidential reporting with a high degree of accuracy.
- Prepared and submitted operational and financial reports within strict deadlines to support data-driven decision-making.
- Managed inventory control processes, ensuring product availability, accurate recordkeeping, and timely replenishment.
- Maintained high standards in visual merchandising and store presentation to support an organized, customer-friendly environment.
Front End Lead Supervisor
First Apparel Barbados Ltd (Skechers)
06.2024 - 06.2025
- Supervised and coached front-end associates, providing training, scheduling, and performance feedback to ensure compliance with service and operational standards.
- Delivered prompt and professional support by addressing customer inquiries and concerns, ensuring accurate resolutions and positive client experiences.
- Oversaw all cash handling functions, including balancing registers, preparing deposits, and maintaining accurate and confidential financial records.
- Ensured timely completion and submission of financial paperwork and reports, adhering to company deadlines and compliance requirements.
- Monitored daily front-end operations to maintain accuracy, efficiency, and organizational standards.
- Supported team development through onboarding and continuous coaching, fostering a collaborative and customer-focused environment.
Retail Store Associate
Megville Shoe Store
07.2021 - 05.2024
- Delivered exceptional customer service by greeting clients warmly, assessing their needs, and providing tailored solutions to ensure satisfaction.
- Leveraged in-depth product knowledge to deliver accurate information and support informed decision-making.
- Processed customer transactions efficiently and with precision, maintaining accuracy in financial documentation and records.
- Proactively addressed and resolved customer inquiries and concerns, ensuring a positive and seamless service experience.
- Collaborated effectively with colleagues to uphold service standards, streamline operations, and foster a supportive team environment.
Education
High School Diploma -
The Lodge School, Society, St. John
07.2021
Caribbean Secondary Education Council (CSEC) - undefined
Grantly Adams Memorial School
Blackmans, St. Joseph06.2019
Skills
- Effective Communication (Verbal & Written)
- Time Management & Organization
- Team Collaboration & Support
- Problem-Solving & Critical Thinking
Timeline
Assistant Store Manager
First Apparel Barbados Ltd (Skechers)
06.2025 - Current
Front End Lead Supervisor
First Apparel Barbados Ltd (Skechers)
06.2024 - 06.2025
Retail Store Associate
Megville Shoe Store
07.2021 - 05.2024
Caribbean Secondary Education Council (CSEC) - undefined
Grantly Adams Memorial School
High School Diploma -
The Lodge School, Society, St. John
Achievements
- Member, Youth Parliament (2022 - present)
- GAMS - Deputy Head Boy (2017 - 2018)
- GAMS - Head Boy (2018 - 2019)
- Member, The Lodge School Student Council (2020 - 2021)
- Awarded a badge of Leadership at the 52nd Independence Parade.