Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shakir Moore

Murfreesboro,TN

Summary

Detail-oriented IT Asset Management and Infrastructure leader with 8 years of experience in hardware and software governance, procurement, and lifecycle management. Expertise in vendor relations, compliance, budget tracking, and process improvement drives accountability and audit readiness. Committed to enhancing inventory accuracy and fostering cross-functional collaboration.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Senior Systems Analyst

Corecivic Inc.
Brentwood, TN
06.2024 - Current
  • Lead enterprise IT Asset Management operations supporting multiple facilities and business units across geographically distributed environments.
  • Provide guidance and operational direction for technicians, support staff, and business stakeholders regarding asset lifecycle policies and procedures.
  • Serve as escalation point for complex inventory, deployment, procurement, and endpoint support issues.
  • Govern onboarding and offboarding workflows, ensuring appropriate equipment provisioning, recovery, access management coordination, and policy compliance.
  • Maintain enterprise asset databases and inventory systems, ensuring accurate asset tracking from procurement through disposal.
  • Develop and maintain SOPs for procurement, deployment, inventory controls, refresh cycles, and asset disposition processes.
  • Coordinate annual and cyclical device refresh programs for laptops, desktops, mobile devices, and peripheral equipment.
  • Monitor asset utilization metrics and inventory performance indicators to improve operational efficiency and reduce technology costs.
  • Partner with Finance to manage purchase orders, vendor invoices, technology expenditures, budget forecasting, and cost controls.
  • Ensure compliance with security standards, audit requirements, and asset governance policies.
  • Manage strategic vendor relationships, evaluate supplier performance, and negotiate solutions to service-related issues.
  • Led asset deployment projects supporting new facilities and business initiatives.
  • Coordinated procurement, vendor engagement, logistics, and deployment schedules for technology refresh programs.
  • Managed multiple concurrent lifecycle and inventory initiatives while balancing operational priorities and budget considerations.

Staff Augmentation Field Engineer

Novatech INC.
Cool Springs, TN
06.2022 - 06.2024

• Managed technology asset deployments, installations, and inventory tracking across multiple customer environments.
• Coordinated hardware refresh initiatives, office relocations, and infrastructure migrations while maintaining asset accountability.
• Maintained detailed asset records, deployment documentation, and inventory reporting to support operational visibility.
• Assisted customers with lifecycle planning, replacement schedules, and technology investment decisions.
• Supported inventory audits and reconciliation efforts to improve asset accuracy and compliance.
• Served as liaison between clients, vendors, and engineering teams to ensure successful project execution and equipment delivery.
• Identified opportunities to improve asset utilization, deployment efficiency, and inventory management processes.

  • Managed customer-facing deployment projects including hardware refreshes, office relocations, and infrastructure migrations.
  • Coordinated timelines, resources, vendors, and stakeholders to ensure successful project execution.

Project Manager

Geodis
Brentwood, TN
03.2022 - 06.2022
  • Supported enterprise technology and operational initiatives by coordinating project activities, stakeholder communication, documentation, and implementation planning.
  • Partnered with business and technical teams to analyze requirements, streamline workflows, and improve operational processes.
  • Developed reports and data-driven insights that supported leadership decision-making, resource planning, and project prioritization.
  • Maintained project documentation, governance standards, and process controls to improve consistency and accountability.
  • Collaborated with cross-functional stakeholders to support technology deployments, system enhancements, and continuous improvement initiatives.

Desktop Operations Analyst Team Lead

Geodis
Brentwood, TN
12.2020 - 03.2022
  • Managed enterprise mobile device lifecycle programs including deployment, support, replacement, and retirement.
  • Coordinated workload prioritization, deployment schedules, issue escalations, and operational readiness.
  • Led daily desktop operations activities supporting warehouse and corporate locations.
  • Created procedures and training materials improving consistency and inventory accountability.
  • Monitored inventory accuracy and deployment performance metrics.
  • Led enterprise mobility deployments and lifecycle initiatives across multiple warehouse locations.
  • Coordinated project schedules, workload assignments, technical resources, and implementation activities.

Desktop Operations Analyst I

Geodis
Brentwood, TN
11.2018 - 12.2020
  • Managed hardware procurement activities for laptops, desktops, monitors, and peripheral equipment.
  • Coordinated asset distribution, lifecycle tracking, and inventory control for employees across multiple business locations.
  • Maintained accurate asset records and supported enterprise-wide inventory management initiatives.
  • Managed procurement and lifecycle tracking for laptops, desktops, monitors, and peripherals.
  • Supported budget planning, purchasing recommendations, deployment coordination, and refresh initiatives.
  • Collaborated with vendors and project stakeholders to support technology deployment projects.
  • Assisted with budget planning, purchasing recommendations, and technology refresh initiatives.
  • Supported enterprise projects requiring resource allocation, deployment coordination, and inventory oversight.

Technical Support Analyst

Geodis
Brentwood, TN
05.2017 - 11.2018
  • Managed user provisioning, access administration, and software licensing activities.
  • Coordinated technology resources to ensure business users had access to required equipment and applications.
  • Supported asset tracking, equipment deployment, and technology inventory initiatives.
  • Assisted with asset audits, inventory reconciliation, and documentation maintenance.
  • Maintained records supporting compliance, accountability, and operational continuity.
  • Managed user provisioning, access administration, software licensing, asset audits, and inventory reconciliation.

Education

Bachelor of Science - Telecommunications

Murray State University
Murray, KY
05-2016

Skills

    IT Asset Management (ITAM), Asset Lifecycle Management, Procurement, Purchase Orders, Vendor Management, Budget Tracking, Inventory Control, Asset Governance, Hardware Refresh Programs, Active Directory, Azure AD/Entra ID, Endpoint Administration, Identity & Access Management, SCCM, MDT, Microsoft 365, Mobile Device Management, SOP Development, Team Leadership, Technical Escalation, Operational Metrics, Compliance & Audit Readiness

Certification

  • ITIL 4
  • Microsoft AZ-900
  • CompTIA A+
  • PaperCut MF Technical Foundation
  • PaperCut MF Sales Foundation

Timeline

Senior Systems Analyst

Corecivic Inc.
06.2024 - Current

Staff Augmentation Field Engineer

Novatech INC.
06.2022 - 06.2024

Project Manager

Geodis
03.2022 - 06.2022

Desktop Operations Analyst Team Lead

Geodis
12.2020 - 03.2022

Desktop Operations Analyst I

Geodis
11.2018 - 12.2020

Technical Support Analyst

Geodis
05.2017 - 11.2018

Bachelor of Science - Telecommunications

Murray State University