Shakira Blackshear
Tallahasse,United States (+1)
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dietary Department Manager
Madison County Memorial Hospital
07.2022 - 07.2024
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Food Service Supervisor
Monticello Prison
08.2021 - 07.2022
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
Cashier Team Leader
Lowes Distribution Center
05.2019 - 05.2021
- Mentored junior cashiers, providing guidance on best practices and company policies.
- Managed efficient break rotations for cashier staff, maintaining consistent service levels throughout the day.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Education
High School Diploma -
Riveroak Technical High School
Live Oak, FL06.2016
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Goals and performance
- Customer Engagement
- Training and mentoring
- Retail Management
Accomplishments
- Supervised team of 15 staff members.
- Achieved Employee Spot Light Award through Madison County Memorial Hospital effectively helping with others.
- Collaborated with team of 10 in the development o=for Employee dinners.
Certification
- Certified Serve Save - 2022-2028
Timeline
Dietary Department Manager
Madison County Memorial Hospital
07.2022 - 07.2024
Food Service Supervisor
Monticello Prison
08.2021 - 07.2022
Cashier Team Leader
Lowes Distribution Center
05.2019 - 05.2021
High School Diploma -
Riveroak Technical High School
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