Shakira Doss

• Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
• Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
• Loaded and unloaded materials and assemblies weighing as much as 50 pounds.
• Set up, operated and maintained production machinery.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.

• Met or exceeded sales objectives on consistent basis to drive company growth.
• Trained, coached, and mentored new sales associates for maximum performance.
• Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
• Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

• Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
• Developed strong relationships with vendors and suppliers, negotiating favorable terms for goods and services procurement.
• Supported management in strategic planning initiatives to drive business growth and achieve operational goals.
• Assessed staff performance regularly through evaluations and coaching sessions to encourage professional growth within the team.

Parking and moving cars to correct parking locations for repair or to be shipped

• Maintained and calibrated laboratory instruments according to manufacturer guidelines, assuring optimal performance during sample processing and data generation phases of the workflow.
• Sorted production items into correct orders and double-checked quality.
• Increased project efficiency by managing sample preparation, data analysis, and report generation for sequencing projects.
• Participated in continuing education opportunities to stay current with advances in the field of genomics and next-generation sequencing technologies.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.