Shakira Dowling
Fort Lauderdale
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Camp Counselor
YMCA Of South Florida
08.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Led groups of children safely through variety of camp activities.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Cage Cashier
CoConut Creek Casino
05.2022 - 10.2022
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Performed main banker duties by preparing deposits and accepting cash orders, preparing slot wallets and tills and consolidating cage transactions.
- Reviewed authorization forms, transaction reconciliations and currency exchange summaries to verify accuracy.
- Balanced assigned funds and prepared bank deposits.
- Redeemed coins and tokens for cash at customer request.
- Removed or rotated cash, coin and chip inventories at scheduled intervals.
- Reconciled daily summaries of transactions to balance finances.
Camp Counselor
After School Programs Inc.
08.2020 - 04.2022
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Dispatched radio messages to other officers and agents of campus.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Security Officer
CoConut Creek Casino
11.2019 - 11.2020
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
Shift Manager
Krispy Kreme
01.2017 - 11.2019
- Upheld company standards and compliance requirements for operations.
- Reinforced rules to promote superior employee performance.
- Directed and led employees and team members on effective operations, methods and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Medical Assistant Tech
Florida Career College
09.2017
High School Diploma -
Suned High School
06.2016
Skills
- Cash Counting Machine Operations
- Cash Balancing
- Training & Development
- Active Listening
- Relationship Building
- Computer Skills
- Friendly, Positive Attitude
Certification
- CPR Certified
- Certified Medical Assistant Tech
- Class D Certified Security Officer
- Serve Safe Certified
Timeline
Camp Counselor
YMCA Of South Florida
08.2023 - Current
Cage Cashier
CoConut Creek Casino
05.2022 - 10.2022
Camp Counselor
After School Programs Inc.
08.2020 - 04.2022
Security Officer
CoConut Creek Casino
11.2019 - 11.2020
Shift Manager
Krispy Kreme
01.2017 - 11.2019
Medical Assistant Tech
Florida Career College
High School Diploma -
Suned High School
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