Overview
PROFESSIONAL SUMMARY
Work History
Education
Skills
Certification
Timeline

SHAKIRA DYER

Target
Durham,NC
5
years of professional experience
1
Certification

Compassionate Biomedical Sciences student skilled in patient care, vital sign monitoring, and maintaining patient dignity and safety. Communicates effectively and collaborates with healthcare teams in fast-paced environments. Committed to delivering respectful, patient-centered assistance and supporting nursing staff.

Work History

Closing Expert

1 Year 7 Months
Target | 02.2025 - Current
  • Implemented improvements in checkout processes to enhance customer experience and reduce wait times.
  • Trained and mentored new team members on checkout procedures and customer service best practices.
  • Processed customer transactions accurately and efficiently, ensuring compliance with company policies.
  • Managed end-of-day reconciliation to maintain cash drawer accuracy and accountability.

Cashier / Headset Operator

7 Months
Sonic Drive-In | 01.2024 - 08.2024
  • Delivered professional and respectful service in fast-paced environment, enhancing customer experience.
  • Communicated clearly with customers and team members to ensure accurate and efficient service.
  • Handled multiple responsibilities with attention to detail, ensuring smooth operations.
  • Responded calmly and professionally to customer concerns.
  • Maintained a clean, organized, and safe work environment.
  • Exhibited reliability and teamwork while effectively managing time to meet service demands.

Front-of-House Team Member

8 Months
Krispy Kreme Doughnuts | 06.2022 - 02.2023
  • Delivered friendly, professional assistance to enhance customer experience.
  • Processed transactions accurately and maintained attention to detail.
  • Executed accurate transactions while ensuring meticulous attention to detail.
  • Restocked supplies and supported daily operations.
  • Worked effectively as part of a team in a busy environment.
  • Collaborated with team in fast-paced environment to support seamless operations.

Cashier

8 Months
Wendy's | 09.2021 - 05.2022
  • Delivered courteous service to diverse customers, enhancing their shopping experience.
  • Provided courteous service to customers from diverse backgrounds.
  • Worked effectively under pressure during busy periods.
  • Trained new employees on workplace procedures, ensuring smooth onboarding and consistency in service.
  • Managed multiple tasks during busy periods to ensure smooth operations. during busy periods.
  • Assisted with training new employees on workplace procedures.

Education

High School Diploma - Biomedical Sciences

North Carolina Central University | Durham, NC | 12.2027

Expected Graduation Dec 2027

High School Diploma

Seventy-First High School | Fayetteville, NC | 06.2024
GPA: 3.5

Skills

Customer Service
Vital signs monitoring
Vital signs assessment
Hygiene assistance
Patient ambulation
Infection control
PPE compliance
Fall prevention
Patient privacy
Patient condition monitoring
Effective Communication
Collaboration with nurses
Safety compliance
Policy Adherence
Customer Engagement
Interpersonal Communication

Certification

  • CNA - Certified Nurse Assistant

Timeline

Closing Expert

Target
02.2025 - CurrentRead More

Cashier / Headset Operator

Sonic Drive-In
01.2024 - 08.2024Read More

Front-of-House Team Member

Krispy Kreme Doughnuts
06.2022 - 02.2023Read More

Cashier

Wendy's
09.2021 - 05.2022Read More

Seventy-First High School

High School Diploma
Read More

North Carolina Central University

High School Diploma from Biomedical Sciences
Read More
SHAKIRA DYER