Shakira Howard Miller

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked well with teammates and accepted coaching from management team.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Worked front counter, drive-thru and other areas.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Stocked shelves to organize aisles in assigned department.

This was a summer job internship that included:

• Collected, sorted, and disposed of garbage and recycling from production work areas.
• Maintained cleanliness of urban areas, contributing to more aesthetically pleasing environment for residents and visitors.
• Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
• Returned cans and garbage receptacles to curbs for easy retrieval.
• Collected refuse and recyclable materials from residential and commercial buildings.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Worked different stations to provide optimal coverage and meet production goals.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.