Shakira Jones
Auburn
Summary
Dedicated employee with a goal to make valuable contributions to the success of the business. Consistently delivers work of exceptional quality that surpasses organizational expectations. Focuses on ensuring customer satisfaction, enhancing team productivity, and optimizing workplace efficiency. Confident in ability to drive positive outcomes for any organization.
Overview
3
3
years of professional experience
Work History
Leaf Beauty Advisor
Sephora at Kohl’s
05.2024 - Current
- Drive sales through an authentic passion for beauty, and engage the team and clients by identifying their needs with a consultative approach to enhance customer satisfaction and loyalty.
- Build strong client loyalty and influence clients by identifying their needs, and suggesting products to drive sales, including the opportunity to upsell products by offering personalized recommendations and exceptional service.
- Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance, and department cleanliness and hygiene standards, to ensure a premium shopping experience.
- Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
Food Service Team Member
Buc-ee's
03.2023 - 04.2024
- Develop culinary skills by prepping bakery offerings, jerky, fudge, BBQ, and other restaurant menu items.
- Utilized various menu ordering kiosks, kitchen management systems, and transaction devices effectively to enhance customer service and streamline operations.
- Safely and effectively used a wide variety of kitchen equipment and appliances, including floor mixers, slicers, ovens, sharp knives, and fryers, to ensure optimal food preparation.
- Follow health, safety, and sanitation guidelines for all products to maintain high standards of food quality, and ensure customer well-being.
Receptionist
Special Response Security
10.2021 - 12.2022
- Created company brochures, PowerPoints, and mailing lists to enhance client engagement, and promote services effectively.
- Greet customers, and assist them with specific inquiries and directions to enhance overall satisfaction and streamline their experience.
- Managed bookings and appointments to optimize customer service, and ensure a seamless experience for all visitors.
- Prepared and edited documents for professional communication, ensuring clarity and professionalism in all written materials.
Education
High School Diploma -
Cedar Ridge High School
Round Rock, TX05.2021
Skills
- Team Leadership
- Sales Strategy
- Customer Relationship Management
- Food Safety
Timeline
Leaf Beauty Advisor
Sephora at Kohl’s
05.2024 - Current
Food Service Team Member
Buc-ee's
03.2023 - 04.2024
Receptionist
Special Response Security
10.2021 - 12.2022
High School Diploma -
Cedar Ridge High School
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