Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAKIRA WARREN

Westland

Summary

Sales Agent specializing in document preparation and client communication. Drafts purchasing agreements, supports the buyer experience, and helps close deals while staying aligned to sales goals. Brings customer issue resolution and clear follow-through to fast-moving service environments.

Overview

10
10
years of professional experience

Work History

Sales Advisor

Les Stanford Buick GMC
Ferndale, MI
01.2025 - Current
  • Build trust with customers by explaining vehicle features, pricing details, and financing considerations clearly.
  • Handle customer concerns promptly and coordinate follow-up steps to support a positive buying experience.
  • Maintain accurate sales records, contact details, and deal notes throughout each customer interaction.
  • Support showroom operations by staying organized, responsive, and ready to assist with active sales activity.

SELL AGENT- DOCUMENT SPECIALIST

DRIVEWAY
Plano, TX
07.2024 - 01.2025
  • Processed 4 client agreements per day while maintaining accurate BOS documentation and transaction details.
  • Drafted purchasing agreements accurately and communicated key terms clearly to clients throughout the sales process.
  • Delivered a positive client experience by answering questions, resolving concerns, and keeping transactions moving smoothly.
  • Contributed to sales goals by staying organized, managing documents carefully, and following up on pending deal details.

Assistant Manager

Akira
Novi, MI
01.2019 - 07.2020
  • Scheduled shipping and receiving routes to keep daily logistics moving on time.
  • Contacted suppliers about supply needs and scheduling concerns to keep operations aligned.
  • Used problem solving and attention to detail to manage scheduling changes and follow-up tasks.

Assistant Manager

Windsor Fashion
Southland Mi
02.2017 - 01.2019
  • Assisted clients with fittings and styling consultations, using strong communication skills and attention to detail.
  • Trained team members on sales techniques and daily service expectations through hands-on coaching and support.
  • Recruited and hired staff to support store operations and strengthen team performance.

Education

Logistics Management

Baker College
Michigan
01-2030

Skills

  • Sales agreement drafting
  • Customer issue resolution
  • Supplier coordination
  • Route scheduling
  • Document management
  • Communication skills
  • Problem solving skills
  • Critical thinking skills
  • Attention to detail
  • Management experience and training and development skills

Timeline

Sales Advisor

Les Stanford Buick GMC
01.2025 - Current

SELL AGENT- DOCUMENT SPECIALIST

DRIVEWAY
07.2024 - 01.2025

Assistant Manager

Akira
01.2019 - 07.2020

Assistant Manager

Windsor Fashion
02.2017 - 01.2019

Logistics Management

Baker College