Kira Ziyad
LEWISVILLE
Summary
Dedicated professional with seven years of underwriting experience, committed to building strong relationships through effective collaboration with individuals from diverse backgrounds. I leverage critical thinking skills to anticipate and solve problems, effectively analyze complex situations, and drive results. My persistent drive for excellence allows me to contribute meaningfully to organizational success.
Overview
7
7
years of professional experience
Work History
PLUP
Underwriting Service Assistant
02.2022 - Current
- Resolved PLUA and 3 line errors
- Assisted with working listings for renewal questionnaire
- Collaborates with manger in weekly huddles
- Efficient in working in Auto ConnecZ
- Trained in PolicyCenter
- Facilitated a presentation in team meeting
- Received good act rewards
- Acted as subject matter expert for personal lines
Fire Personal Lines
Underwriting Service Assistant
02.2018 - 02.2022
- Reviewed accuracy of endorsement requests and ensured all documentation were received while processing policy transactions
- Resolved system and Dallas PQ errors and provided feedback in order to reduce them
- Assisted with Control D listings
- Worked in the Alarm and Billing iAST mailbox
- Orchestrated demonstration to tech specialists on how the central station alarm macro works
Education
Associate of Applied Science - Criminal Justice
Dallas College
Dallas, TX12-2025
Skills
- Learning Agility
- Multitasking
- Critical Thinking
- Technical Expertise
- Action Oriented
- Effective communication
Timeline
PLUP
Underwriting Service Assistant
02.2022 - Current
Fire Personal Lines
Underwriting Service Assistant
02.2018 - 02.2022
Associate of Applied Science - Criminal Justice
Dallas College
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