Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakita Webb

Anahuac,TX

Summary

Organized and motivated leader eager to apply time management and organizational skills in various environments. Seeking a Path 2 Lead role to expand my skillset while fostering initiatives. Considered a valuable asset to any team.

Overview

13
13
years of professional experience

Work History

CSD Lead

Walmart
Baytown, TX
03.2023 - Current
  • Suggested and offered specific training to help associates maintain or improve job skills.
  • Assisting with new hires and onboarding new associates, providing guidance on job roles and responsibilities as well as ongoing training activities.
  • Identifying opportunities for process improvements to decrease errors on quality, improve safety and performance
  • Providing feedback on associates performance through one-on-one discussions
  • Explained goals and expectations required of new associates.
  • Developing and implementing strategies for improving customer service operations, including policies, procedures, technology initiatives and training plans.
  • Monitoring team performance metrics to identify areas of improvement and devise corrective action plans accordingly.
  • Proficient in Receiving, Flow, Orderfilling, and Shipping operations.

Orderfiller

Walmart
Baytown, TX
07.2018 - 03.2023
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Verified accuracy of order picking by comparing items picked to customer orders with an average performance standard of 140%
  • Maintained quality standards of products received and shipped in the warehouse.
  • Organized freight according to size, weight, destination, delivery method, and urgency of order.
  • Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
  • Assisted in receiving operations by unloading merchandise from trucks
  • Achieved productivity and accuracy standards to meet company guidelines.

Team Leader

Jack in the Box
Baytown, TX
02.2011 - 03.2016
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Established clear expectations for employees, providing guidance when needed.
  • Ensured compliance with all safety regulations in the workplace.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Education

High School Diploma -

Anahuac High School
Anahuac, TX
05-2009

Skills

  • Orientation and Onboarding
  • Problem-Solving
  • Process improvement and Standardization
  • Workplace Safety
  • Continuous Improvement
  • Mentoring & Development
  • Microsoft- Office
  • Adaptable
  • Liaison with operational and area manager

Timeline

CSD Lead

Walmart
03.2023 - Current

Orderfiller

Walmart
07.2018 - 03.2023

Team Leader

Jack in the Box
02.2011 - 03.2016

High School Diploma -

Anahuac High School

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Shakita Webb