Shakiver Gordon
Brooklyn,NY
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Manahatta NYC
New York, NY
01.2023 - 06.2023
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Kept informed about new products arriving at the store on a regular basis.
- Organized store by returning merchandise to proper areas and restocked displays.
- Memorized official and off-menu coffee and tea preparations.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Followed health, safety and sanitation guidelines to pass state inspections.
Buyer's Assistant
2nd Street NYC
Manhattan, NY
12.2021 - 12.2022
- Investigated and analyzed client complaints to identify and resolve issues.
- Kept inventory within ideal minimum and maximum levels with skilled management.
- Maintained accurate records of purchases, pricing, and other important data.
- Organized store by returning merchandise to proper areas and restocked displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
Sales Associate
Plantshed NYC
Brooklyn, NY
12.2019 - 03.2020
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Kept the store clean and organized at all times.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
Sales Associate
Cost Plus World Market, Inc
Brooklyn, NY
08.2017 - 06.2018
- Coordinated with suppliers to resolve issues related to product quality or delivery.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
- Calculated pricing quickly and deducted discounts for current sales promotions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of current sales, promotions, and policies regarding payment and exchanges.
Education
High School Diploma -
Brooklyn School For Music & Theater
883 Classon Avenue 06-2013
Skills
- POS system
- Customer service
- Energetic self-starter
- Sales training
- Teamwork and collaboration
- Contract Negotiation
- Suggestive selling
Timeline
Retail Sales Associate
Manahatta NYC
01.2023 - 06.2023
Buyer's Assistant
2nd Street NYC
12.2021 - 12.2022
Sales Associate
Plantshed NYC
12.2019 - 03.2020
Sales Associate
Cost Plus World Market, Inc
08.2017 - 06.2018
High School Diploma -
Brooklyn School For Music & Theater