SHAKOTA ROBINSON
Greeley,CO
Summary
Organized and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Demonstrates strong oral and written communication skills, complemented by active listening and analytical problem-solving abilities. Enhances customer experiences through a service-oriented approach, understanding customer needs, and delivering tailored solutions that foster loyalty. Committed to taking on additional responsibilities to achieve team objectives and drive overall success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
06.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships..
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Hard Side Associate/ Animal Health
Murdoch's Ranch And Home Supply
08.2021 - 03.2024
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Kept animals clean and free of contaminants to promote optimal health.
- Performed small animal care and maintenance, placed animal and product orders, assisted with sales and cashier/customer services.
Bus Shop Maintenance
Eaton School District Transportation
04.2019 - 07.2019
- Kept equipment in good working order with frequent inspections and minor repairs.
- Maintain safety protocols through proper cost-effective, and safe handling of equipment, chemicals, and material usage.
- Cleaned cars and internally by hand or by use of equipment.
- Maintained /organized parts room.
Education
Bachelor of Science - Criminal Justice
University Of Northern Colorado
Greeley, CO01.2026
High school diploma -
Greeley Central High School
05.2021
Skills
- Delivering exceptional customer service
- Effective communication skills
- Professional telephone demeanor
- Multitasking and organization
- Adaptability and flexibility
Timeline
Sales Associate
Lowes Home Improvment
06.2024 - Current
Hard Side Associate/ Animal Health
Murdoch's Ranch And Home Supply
08.2021 - 03.2024
Bus Shop Maintenance
Eaton School District Transportation
04.2019 - 07.2019
Bachelor of Science - Criminal Justice
University Of Northern Colorado
High school diploma -
Greeley Central High School
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