Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
CustomerServiceRepresentative
Shakoya Wilson

Shakoya Wilson

Columbus,Oh

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Customer service representative

Automated health SYSTEMS, Medicaid
06.2014 - 10.2016
  • Inbound and outbound calls.
  • Enrollment.
  • Information & referrals.
  • Data entry.

Home Health Aide

Val Dex Home Maker
Ft Lauderdale, Florida
06.2008 - 11.2008
  • 24 hours Patients in home care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Managed patient transportation and appointment scheduling.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.

Internship Student

Pediactric Associates
Miami, FL
04.2008 - 05.2008

Education

High School Diploma -

St. James Academy
2006

Some College (No Degree) - Medical Assisting

Fortis Institute
Palm Springs, Florida

Some College (No Degree) - Home Health Aide

Touze Health Institute
Hollywood, FL

Skills

  • Blood Culture
  • Urinalysis
  • CPR
  • Data entry
  • Examination Preparation
  • Processes
  • Equipment Positioning
  • Sample Preparation and Analysis
  • Venipuncture and Phlebotomy
  • Multi-line Telephone System Operation
  • Multitasking and Prioritization
  • X-Ray Processing
  • HIV/AIDS
  • OSHA

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Medical Assistant
  • Certified Home Health Aide (CHHA)

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Customer service representative

Automated health SYSTEMS, Medicaid
06.2014 - 10.2016

Home Health Aide

Val Dex Home Maker
06.2008 - 11.2008

Internship Student

Pediactric Associates
04.2008 - 05.2008

High School Diploma -

St. James Academy

Some College (No Degree) - Medical Assisting

Fortis Institute

Some College (No Degree) - Home Health Aide

Touze Health Institute
  • Medical Assistant
  • Certified Home Health Aide (CHHA)
Shakoya Wilson