Shakrya Johnson
Springfield,IL
Summary
Adaptable professional with experience in customer service and inventory management. Known for strong attention to detail and collaborative skills, ready to leverage expertise to enhance operational efficiency and drive customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier/Closing Manager
Godfather's Pizza
Springfield, IL
05.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Provided excellent customer service by responding to inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accuracy in daily cash handling procedures.
- Utilized Excel to conduct payroll and cash management.
Military Police Officer
Army National Gaurd
Springfield, IL
01.2020 - Current
- Monitored and enforced military laws and regulations to ensure safety and security of personnel.
- Conducted investigations into criminal activities, gathering evidence, and maintaining accurate reports.
- Collaborated with local law enforcement agencies to enhance community relations and operational effectiveness.
- Managed access control procedures at military installations to prevent unauthorized entry.
- Trained junior officers in tactical protocols, enhancing overall team readiness and performance.
Deli Associate
Walmart
Springfield, IL
03.2021 - 05.2025
- Prepared and packaged deli products according to quality standards.
- Assisted customers with product selection and provided exceptional service.
- Maintained cleanliness and organization of deli station and equipment.
- Monitored inventory levels, restocked supplies as needed, and minimized waste.
Warehouse Associate
Bunn
Springfield, IL
01.2022 - 09.2024
- Operated forklifts and pallet jacks to efficiently transport materials within the warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of supplies.
- Collaborated with team members to maintain a clean and organized work environment, enhancing safety standards.
- Oversaw shipment preparation, including packing and labeling products for distribution to customers.
- Utilized SAP to process outgoing orders in the shipping area.
Education
Bachelor of Arts - Business Administration
University of Illinois At Springfield
Springfield, Illinois, IL12-2026
Skills
- Customer service/ customer assistance
- Merchandise restocking
- Inventory management
- Proficient in SAP
- Patience and empathy
- Cash handling
- Written and verbal communication
- Proficient in Excel
Timeline
Cashier/Closing Manager
Godfather's Pizza
05.2025 - Current
Warehouse Associate
Bunn
01.2022 - 09.2024
Deli Associate
Walmart
03.2021 - 05.2025
Military Police Officer
Army National Gaurd
01.2020 - Current
Bachelor of Arts - Business Administration
University of Illinois At Springfield