Results-driven Shift Leader with expertise in team supervision, customer service, and problem-solving. Proven track record in enhancing operational efficiency and training staff to uphold high standards.
Work History
Shift Leader
2 Years
Church’s Chicken | 08.2024 - Current
Supervised team members to ensure efficient operations and exceptional customer service.
Trained new staff on food safety protocols and operational procedures.
Managed daily inventory levels, ensuring stock availability for peak hours.
Implemented waste reduction strategies, enhancing overall efficiency in food preparation.
Enforced adherence to health regulations, maintaining a clean and safe environment.
Assisted in resolving customer complaints promptly, improving satisfaction ratings.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.