Summary
Overview
Work History
Education
Skills
Timeline
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Shakyra Pettway

Mobile,AL

Summary

Proactive and results-oriented professional with proven expertise in customer service and time management honed at Walmart and McDonald's. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional attention to detail and computer skills. Achieved significant improvements in service efficiency and customer engagement through innovative solutions and teamwork.

Overview

2
2
years of professional experience

Work History

Walmart Associate

Walmart
02.2024 - Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Crew Member

McDonald's
06.2023 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

W.P Davidson High School
Mobile, AL
01-2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling

Timeline

Walmart Associate

Walmart
02.2024 - Current

Crew Member

McDonald's
06.2023 - 02.2024

High School Diploma -

W.P Davidson High School

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Shakyra Pettway