Shakyra Pugh

• Watched after two children ages 10 and 8 for four to eight hours daily when needed.
• Communicated with parents regarding children's progress and development, raising any issues.
• Monitored children's play activities to verify safety.
• Established and maintained safe play environment for children
• Provided developmentally appropriate activities for children.
• Communicated positively with children and guardians.

Greeted customers entering store and responded promptly to customer needs.

• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
• Demonstrated excellent customer service skills to increase customer satisfaction.
• Understood restaurant menu, limited-time offers and promotions to answer guest questions.
• Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
• Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.