Summary
Overview
Work History
Education
Skills
Timeline
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Shala Reese

Edmonds,WA

Summary

Innovative professional with expertise in promoting academic, career, and social development programs. Possesses excellent communication, case, and data management, knowledge acquisition, and resource research skills. Trusted advocator who goes the extra mile to help individuals succeed and feel comfortable in their roles while connecting them with veteran services. Avid researcher in finding solutions to problems when arising. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

University Development Counselor, Military

Grand Canyon Education
11.2022 - Current
  • Counseled active duty military, veterans, and their spouses on their VA education benefits.
  • Counseled students on online programs available at Grand Canyon University and formed education and career plans.
  • Successfully walked 10 students through school admission and registration process, as first course completions.
  • Managed 230 inquiries in our CRM database by reaching out weekly to answer questions about programs within GCU.
  • Managed 80 businesses and non-profit organizations by networking and partnering with them to create inquiry-generating events.
  • Connected inquiries and other organization accounts with scholarships, VSO, VA, and WorkSource service providers as needed by individuals beyond school services.

Licensed Veterinary Technician

The Center For Bird And Exotic Animal Medicine
06.2021 - 11.2022
  • Triaged emergency patients and obtained completed patient history and vitals upon arrival.
  • Performed hourly treatments as needed for hospitalized patients and maintained patient charts and charges.
  • Assisted with patient sedation and positioning for radiology and CT scans. Administered emergency first aid, CPR, and other life-saving procedures.
  • Administered induction of anesthesia and maintained dosing as needed throughout surgical procedures.
  • Supervised and trained incoming veterinary students and staff members as needed.

Veterinary Assistant

VCA Meadowdale Animal Hospital
02.2020 - 07.2021
  • Helped with the training of 3 new veterinary assistants and support staff to improve individuals' capabilities.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Administered injections, oral medications, and topically applied medications prescribed by the veterinarian.
  • Educated clients on post-surgical care and nutrition.

Animal Care Assistant

The NOAH Center
05.2019 - 03.2020
  • Completed animals examinations and recorded pulse, respiration rate, and temperature.
  • Educated caregivers and pet owners on animal care, nutrition, and disease management.
  • Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
  • Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Documented observations of animal behavior and physical condition to track health and progress.
  • Administered medications to animals in treatment and documented changes in condition.

Aviation Ordnanceman Third Class (AO3, AW)

United States Navy
08.2013 - 05.2017
  • Inspected, maintained, and repaired EA-18G weapon systems on a daily, weekly, and monthly schedule to maintain efficiency of weapon systems at sea and ashore.
  • Performed watch standing duties for VAQ-142 and VAQ-129 hangar bays, barracks, and ashore on the flight deck during scheduled sea qualifications.
  • Maintained 100% efficiency as a program manager for the aviation ordnance shop manuals.
  • Instructed new incoming sailors on operations and expected duties.
  • Armed and unarmed EA-18G bomb rack units with cartridge actuated devices (CADs).
  • Team led and assisted with inspections, loading, and unloading of missiles, fuel tanks, and jamming pods.
  • Maintained inventory of used and unused inventory of CADs, chaff, and flare for EA-18G aircraft.

Education

Bachelor of Science - Behavioral Health Science With Emphasis in Trauma

Grand Canyon University
Phoenix, Az- Online
08.2025

Associate of Applied Science - Veterinary Technician

PIMA Medical Institute
Seattle, WA
07.2021

No Degree - Bachelor of Arts in Drama

Skagit Valley College
Oak Harbor, WA
03.2019

Associate of Arts - Pre-Veterinary Medicine

Itawamba Community College
Fulton, Ms
01.2012

No Degree - Associate of Arts in Drama

Northeast Mississippi Community College
Booneville, MS
01.2010

Skills

  • Case Management
  • Knowledge Acquisition
  • Customer Relationship Management
  • Microsoft Dynamics CRM
  • VA Education Benefits Specialist
  • Business Relationship Management
  • Solutions Provider
  • Resources Connection Liaison
  • Office Administration
  • Detail Oriented
  • Time Management
  • Critical Thinking

Timeline

University Development Counselor, Military

Grand Canyon Education
11.2022 - Current

Licensed Veterinary Technician

The Center For Bird And Exotic Animal Medicine
06.2021 - 11.2022

Veterinary Assistant

VCA Meadowdale Animal Hospital
02.2020 - 07.2021

Animal Care Assistant

The NOAH Center
05.2019 - 03.2020

Aviation Ordnanceman Third Class (AO3, AW)

United States Navy
08.2013 - 05.2017

Bachelor of Science - Behavioral Health Science With Emphasis in Trauma

Grand Canyon University

Associate of Applied Science - Veterinary Technician

PIMA Medical Institute

No Degree - Bachelor of Arts in Drama

Skagit Valley College

Associate of Arts - Pre-Veterinary Medicine

Itawamba Community College

No Degree - Associate of Arts in Drama

Northeast Mississippi Community College

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