Summary
Overview
Work History
Education
Skills
Timeline
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Shalaya Prince

Spring Hill,FL

Summary

I am a dedicated individual with a strong background in customer service from my time at Panera Bread. My job has recognized me for effective communication and a friendly demeanor toward customers; I've excelled in enhancing customer experiences. As someone who was the Vice President of Student Government Association for two years, I demonstrated leadership and commitment while maintaining an honor roll status throughout my education.

Overview

11
11
years of professional experience

Work History

Retail Team Member

Panera Bread
Brooksville, FL
01.2024 - Current
  • Assisted customers with menu selections and dietary preferences.
  • Maintained cleanliness and organization of dining and service areas.
  • Operated cash register and processed customer transactions efficiently.
  • Prepared food items following safety and quality standards.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Front Service Clerk

Publix
Spring Hill, FL
10.2021 - 01.2022
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Bagged customer items in alignment with industry best practices.
  • Returned unwanted merchandise to appropriate store shelves.
  • Answered customer questions regarding products and store services.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Assisted customers with unloading purchases onto conveyor belt at checkout.
  • Collected shopping carts from parking lot and returned to store.

Special Needs Assistant Instructor

Special Olympics of Florida
Tampa, FL
03.2015 - 05.2017
  • I assisted children with special needs with their gymnastic routines
  • Offered good acknowledgement and/or "praise" to help boost morale and self esteem

Education

High School Diploma -

Florida Connections Academy
Online, Homeschooling System
05-2025

Skills

  • Honor roll student from 2020 up until graduation
  • I was the Vice President of SGA for two years (Student Government Association)
  • Basic math
  • Flexible schedule
  • Customer service
  • Friendly, positive attitude
  • Effective communication

Timeline

Retail Team Member

Panera Bread
01.2024 - Current

Front Service Clerk

Publix
10.2021 - 01.2022

Special Needs Assistant Instructor

Special Olympics of Florida
03.2015 - 05.2017

High School Diploma -

Florida Connections Academy

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Shalaya Prince