Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shalaya Washington

NJ

Summary

Highly creative and adaptable to new trends and techniques. 5 + years of patternmaking, draping, and garment construction. Skilled in using software programs such as Adobe Photoshop and Illustrator, and workflow management tool Gerber PLM. Seeking opportunities in Fashion Design.

Offering solid foundation in fashion design, illustration, and trend analysis, combined with genuine enthusiasm to learn and grow within educational environment. Brings fresh perspective and willingness to absorb industry knowledge, along with skills in sewing and pattern making. Ready to use and develop these skills in Fashion Design role.

Overview

5
years of professional experience

Work History

Victoria's Secret & Co

Customer Experience Lead
09.2023 - Current

Job overview

  • Coached a team of 20 + employees on selling behaviors, which helped achieve our hourly revenue target goals
  • Mentored and coached employees who were later promoted to seasonal supervisors
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.

Oxford Fashion Studios

Intern
09.2019 - 09.2024

Job overview

  • Assisted models and designers with fittings before New York City Fashion Week
  • Spoke through scheduling with models to ensure time was met crucially
  • Organized backstage models, props, and line sheets for a successful show

Janie and Jack

Assistant Manager
04.2023 - 09.2023

Job overview

  • Monitored and replenished display inventory and restructured according to available stock.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Created interior displays to promote products in alignment with corporate sales objectives.

The RealReal

Fashion Authenticator
07.2022 - 04.2023

Job overview

  • Evaluate the quality of materials and construction of consigned luxury goods for authentication identification
  • Inspect consigned luxury products for condition and acceptance standards
  • Provide pertinent product information such as measurements and fabrication and insert in the database

Versona

Assistant Manager
11.2021 - 06.2022

Job overview

  • Enhanced store sales by creating visually appealing and strategically placed product displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.

Louis Vuitton

Artisan
05.2021 - 11.2021

Job overview

  • Repaired handbags with industrial machines and through high-quality hand-crafting
  • Replaced damaged pieces of handbags; clasps, straps, bindings, piping’s, and more
  • Provided excellent customer service and met client and store needs by providing unique techniques

Alex Apparel

Assistant Fashion CAD Designer
03.2021 - 06.2021

Job overview

  • Innovated the re-creation of fashion garments to add fabric swatches
  • Ensured fabric was checked, and able to be used
  • Preformed marketing duties through Photoshop; created mockups for the company
  • Prepared and maintained design boards with sketches, fabrics, colors, prints and trims.

Windsor

Assistant Manager/Manager in Training
11.2019 - 05.2021

Job overview

  • Promoted from Stylist, and relocated from the Woodbridge location
  • Achieved company’s selling goals 3x mirroring previous UPT and ADT
  • Increased and assisted in maintaining a high conversion rate bringing sales up to 10%
  • Demonstrated leadership by managing team members by assigning daily tasks, delegating store needs, and sales direction to stylists and managers; gave daily KPI check-ins to employees
  • Strategically analyzed data and shared KPI performances to create daily goals; maintained the highest UPT and ADT in the district
  • The employee of the month twice due to exceeding sales goals 4x
  • Assisted with visual merchandising by changing store environments; windows, mannequins, and tables and rearranging color schemes

Education

Kean University
Union, NJ

Masters from Global Business Management
02.2025

University Overview

  • Study Abroad: Wenzhou, Zhejiang, China, Global Travel Learning
  • Relevant Coursework: Global Marketing & Digital Marketing

Cazenovia College
Cazenovia, NY

Bachelor of Fine Arts from Fashion Design
05.2018

University Overview

  • Relevant Coursework: Clothing Construction & Product Development

Skills

  • Garment Construction
  • Fashion Illustration
  • Tech Pack
  • Fabric Sourcing
  • Detailed Technical Sketches
  • PLM software

Timeline

Customer Experience Lead
Victoria's Secret & Co
09.2023 - Current
Assistant Manager
Janie and Jack
04.2023 - 09.2023
Fashion Authenticator
The RealReal
07.2022 - 04.2023
Assistant Manager
Versona
11.2021 - 06.2022
Artisan
Louis Vuitton
05.2021 - 11.2021
Assistant Fashion CAD Designer
Alex Apparel
03.2021 - 06.2021
Assistant Manager/Manager in Training
Windsor
11.2019 - 05.2021
Intern
Oxford Fashion Studios
09.2019 - 09.2024
Kean University
Masters from Global Business Management
Cazenovia College
Bachelor of Fine Arts from Fashion Design
Shalaya Washington