Shalee Rose
Klamath Falls,OR
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Burger King
Klamath Falls, OR
08.2024 - Current
- Assisted in food preparation, ensuring quality and adherence to safety standards.
- Trained new employees on operational procedures and customer service best practices.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Stocked products.
- Learned all required tasks quickly to maximize performance.
- Worked fast and efficiently.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Drive thru.
Cashier
Brawny Burger
Klamath Falls, OR
10.2022 - 02.2023
- Handled cash and credit transactions, ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Washed dishes.
- Took orders, and cashed out customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Performed cash and card transactions to complete customer purchases.
- Stocking products.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept store clean and organized.
Education
High School Diploma -
Falcon Heights Academy High School
Klamath Falls, OR06.2033
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cash handling
- Cleaning
- Computer skills
- Organizing work stations
- Product knowledge
- Training and mentoring
- Order preparation
- Social media expertise
- Willingness to learn
- Adaptability and flexibility
- Multitasking
- Time management
Timeline
Team Member
Burger King
08.2024 - Current
Cashier
Brawny Burger
10.2022 - 02.2023
High School Diploma -
Falcon Heights Academy High School