Shalee Sherman
Fort Myers
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
I’m dedicated to a strong work ethic and exceptional customer service skills. I’ve built a great connection with my regular guests. I have the ability to engage guests and ensure satisfaction while maintaining food safe handling practices. I’m committed to delivering a memorable dining experience.
Overview
18
18
years of professional experience
2001
2001
years of post-secondary education
Work History
Server- Cook
Ruby Tuesday
Fort Myers
09.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
- Managed dual roles of server and cook, maintaining high standards of service and food quality.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Dental Technician
Advanced Dental
Fort Myers
09.2021 - Current
- Assisted in the design of crowns, bridges, veneers, and other types of restorations.
- Maintained records of all dental laboratory services provided to patients.
- Inspected finished products visually under magnification loupes prior to delivery to the dentist's office.
- Applied porcelain stains onto ceramic restorations to achieve desired coloration effects.
- Prepared wax patterns for metal castings used in creating crowns, bridges, inlays, and onlays.
- Fabricated dentures, partials, and other dental prosthetics from impressions taken by the dentist.
- Performed repairs on dentures and partial dentures.
- Organized inventories of supplies needed for daily operations such as impression trays and lab materials.
Dental technician
Creative Crowning
Fort Myers
11.2007 - 08.2021
- Conducted quality control tests on completed products to ensure accuracy and safety standards were met.
- Assembled full or partial denture frameworks according to specifications given by the dentist or patient.
- Applied porcelain stains onto ceramic restorations to achieve desired coloration effects.
- Applied porcelain stains onto ceramic restorations to achieve desired coloration effects.
- Fabricated dentures, partials, and other dental prosthetics from impressions taken by the dentist.
- Polished finished dental prosthetics with pumice stones or diamond burs to create smooth surfaces.
- Prepared wax patterns for metal castings used in creating crowns, bridges, inlays, and onlays.
- Assisted in the design of crowns, bridges, veneers, and other types of restorations.
- Performed repairs on dentures and partial dentures.
- Organized inventories of supplies needed for daily operations such as impression trays and lab materials.
Education
Cypress Lake High School
Fort Myers, FLSkills
- Food safety
- Point-of-sale operation
- Customer service
- Sanitation practices
- Communication skills
- Attention to detail
- Safe food handling
- Multi tasking
Timeline
Server- Cook
Ruby Tuesday
09.2023 - Current
Dental Technician
Advanced Dental
09.2021 - Current
Dental technician
Creative Crowning
11.2007 - 08.2021
Cypress Lake High School