Shaleen Tolbert
Wasilla
Summary
Experienced and friendly server and bartender with several years of experience delivering exceptional customer service in fast-paced environments. Strong skills in time management, multitasking, and conflict resolution contribute to seamless dining experiences. Knowledgeable in administrative duties, enhancing overall operational efficiency regardless of job title.
Overview
4
4
years of professional experience
Work History
Server/ Bartender/ Lead Hostess
Evangelo's Restaurant
Wasilla
11.2021 - Current
- Accurately took food and beverage orders from guests for timely delivery.
- Maintained cleanliness of tables and dining areas during shifts, as well as completing sidework.
- Mixed and served cocktails following established recipes and customer preferences.
- Trained and supervised junior host staff on best practices and service standards.
Receptionist
Borealis Veterinary Clinic
Wasilla
08.2021 - 09.2021
- Scheduled and confirmed appointments through veterinary practice management software.
- Handled incoming calls, relayed messages, and directed inquiries to appropriate personnel.
- Processed payments and handled transactions with clients efficiently and accurately.
Receptionist
North Star Animal Hospital
Wasilla
06.2021 - 08.2021
- Maintained patient records, ensuring accuracy and confidentiality of information.
- Ensured cleanliness of reception area, promoting a professional atmosphere for visitors.
- Provided comprehensive administrative support, including typing letters, filing documents, and managing scanning tasks.
Education
Associate of Arts - Fine Arts
Southwestern Oregon Community College
Coos Bay, OR06-2020
Skills
- POS system operation
- Customer service
- Cocktail mixing
- Problem solving
- Administrative support
- Time management
- Creative and artsy
- Team collaboration
References
References available upon request.
Timeline
Server/ Bartender/ Lead Hostess
Evangelo's Restaurant
11.2021 - Current
Receptionist
Borealis Veterinary Clinic
08.2021 - 09.2021
Receptionist
North Star Animal Hospital
06.2021 - 08.2021
Associate of Arts - Fine Arts
Southwestern Oregon Community College
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