Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Kukowski

Palm Bay

Summary

Experienced, personable, highly motivated, and hardworking professional in hospitality and food service. Possess exceptional skills in customer service, order management, communication, teamwork, and adaptability, ensuring guest satisfaction and a smooth operational flow. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Banquet Server/ Bartender/Lead Server

Angelos Italian Kitchen
Ambler
08.2022 - 04.2025
  • Excelled in working in various positions within the restaurant.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Recognized by management for providing exceptional customer service.
  • Assisted in managing, setting up, serving, and breaking down banquet events.
  • Informed customers of daily specials, signature menu items, and assisted guests in making selections.
  • Provided prompt, friendly service to a high volume of guests during regular dining, bar, or banquet events.
  • Demonstrated knowledge of menu items, ingredients, and preparation methods.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Worked closely with team members to ensure that customers received high-quality service.
  • Trained new employees to perform duties.
  • Prepared alcoholic and non-alcoholic beverages according to the recipe.
  • Managed accurate bar tabs and processed cash and credit card transactions using the POS system.

Head Bartender

Hawkeyes Country Tavern
Perkasie
09.2021 - 08.2022
  • Developed new cocktail recipes for the menu.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Displayed and retained knowledge of liquors, wines and entrees.
  • Organized bar staff scheduling, including vacation time requests and sick days.
  • Stayed up to date on the latest drink trends, and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques to boost sales.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks, and supplies to support high-volume sales.
  • Trained bar staff on accurate pouring and waste reduction tactics to lower liquor costs.
  • Effectively multitasked within fast-paced environment.
  • Completed RAMP Certification

Bartender/Server

Naceville Hotel & Restaurant
Sellersville
02.2019 - 09.2021
  • Local bar that serves beer, wine, and basic cocktails.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Kept an inventory of liquor, beer, wine, and other beverage items.
  • Performed side duties such as cleaning, garnish preparation, and stocking.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Worked as a team with the dining room staff to ensure the restaurant runs smoothly.
  • I worked in different positions within the restaurant as needed.
  • Processed payments accurately and efficiently with POS system.

Server/Bartender

Brick House Tavern + Tap
Willow Grove
11.2015 - 02.2019
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Provided exceptional service to high volume of daily customers.
  • Informed customers of daily specials and signature menu items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Worked effectively in team environments to make the workplace more productive.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

North Penn High School.
Lansdale, PA
06-2013

Skills

  • Customer Service Focus
  • Sales techniques
  • Organizational skills
  • POS system operation
  • High volume dining
  • Positive attitude

Timeline

Banquet Server/ Bartender/Lead Server

Angelos Italian Kitchen
08.2022 - 04.2025

Head Bartender

Hawkeyes Country Tavern
09.2021 - 08.2022

Bartender/Server

Naceville Hotel & Restaurant
02.2019 - 09.2021

Server/Bartender

Brick House Tavern + Tap
11.2015 - 02.2019

North Penn High School.

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