Shaleigh Nixon
Houma,La
Summary
Dedicated professional with a proven track record of fulfilling organizational requirements through systematic and efficient practices. Expertise in thriving under pressure and adapting to evolving challenges to strengthen brand presence. Strong ability to implement solutions that enhance operational effectiveness and drive results.
Overview
9
9
years of professional experience
Work History
Receptionist/- Seasonal
H&R Block
Houma, La
01.2023 - Current
- Welcomed clients warmly, ensuring comfort and positive experience upon arrival for appointments.
- Scheduling and confirming appointments according to client preferences, often using multi-line phone systems and office software.
- Identified client needs and paired them with suitable tax professionals to enhance service satisfaction.
- Handled paperwork, collected tax documents, and processed payments efficiently to streamline client transactions.
Clerk
Aruna V Sangisetty MD, APMC
Houma, La
07.2021 - 12.2024
- Reviewed applicant data for compliance with eligibility criteria for economic assistance, ensuring accurate processing.
- Conversed with people from different cultures daily to provide a high level of respect and patience with each interaction.
- Conducted interviews with applicants, explaining benefits process, data entry, and which programs were available.
- Scheduled appointments with applicants and clarified benefits process, enhancing their understanding of available programs.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Loan Officer
All State Credit LLC
Houma, La
12.2018 - 10.2020
- Professionally process loan applications for eligibility and suitability to ensure that nothing stands between business or personal goals.
- Engaged potential customers by providing detailed answers to product and service inquiries.
- Processed customer account openings, collected payments, and maintained accurate account records.
- Evaluated credit worthiness by processing loan applications and documentation.
- Facilitated credit availability discussions to upsell products to existing and new customers.
In-Home Senior Caregiver
Jeffery and Linda Scott
Dulac, La
11.2016 - 10.2018
- Assisted clients with daily living activities and personal care needs.
- Maintained clean, safe environment to enhance client comfort and satisfaction.
- Administered medications per prescribed schedules, adhering to guidelines.
- Documented care activities and client progress in daily logs accurately.
- Provided emotional support and companionship to foster client well-being and engagement.
- Prepared healthy meals to encourage better eating habits among clients.
- Communicated effectively with families regarding changes in client status.
- Cultivated relationships with family members and caregivers to strengthen support network for clients.
Education
High School Diploma -
Terrebonne High School
Houma, LA05-2006
Some College (No Degree) - General Studies, Finance/Administration
Fletcher Technical Community College
Houma, LASkills
- Typing speed 50-60 wpm
- Microsoft proficiency
- Customer focus
- Interpersonal communication
- Team collaboration
- Sales orientation
- Proactive problem-solving
- Detail-oriented approach
- Time management
- Data management
- Banking software expertise
- Lending product knowledge
- Environmental adaptability
- Resourcefulness
- Client documentation management
- Patient support services
- Personal care assistance
- Medication administration skills
- Daily living support
- Chronic illness management
- Health monitoring techniques
- Feeding and grooming support
- Toileting and housekeeping support
- Bathing and hygiene support
- Mobility support strategies
- Physical therapy assistance
- Behavior management techniques
- Dementia care expertise
- Compassionate patient care
- Relationship building strategies
References
- Tammy Knight, Supervisor of Community Center, 985-688-5111
- Sara Moore, Community Liaison, 985-226-5145
- Kristie Breaux, Driver, Accurate Delivery, 985-870-6716
- Helena Marroy, Homemaker, 225-717-2899
- Connie Verdin, Homemaker, 985-709-1161
Timeline
Receptionist/- Seasonal
H&R Block
01.2023 - Current
Clerk
Aruna V Sangisetty MD, APMC
07.2021 - 12.2024
Loan Officer
All State Credit LLC
12.2018 - 10.2020
In-Home Senior Caregiver
Jeffery and Linda Scott
11.2016 - 10.2018
High School Diploma -
Terrebonne High School
Some College (No Degree) - General Studies, Finance/Administration
Fletcher Technical Community College