Shalen Robles
Rye,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing or Business Office Assistant position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Marketing and Social Media Intern
Consulta
06.2023 - 08.2023
- Provided an entry level marketing and social media technique
- Posted several videos on platforms weekly.
Administrative Assistant
JC Multi Services Inc
01.2014 - 04.2023
- Provided excellent client service & organized client information
- Managed phone calls with minimal wait times to ensure client satisfaction
- Scheduled appointments & created personal estimates/proposals for clients.
Cash Office
HomeGoods
04.2022 - 08.2022
- Review store's cash/credit earnings, log daily deposits & other banking information
- Handle digital & paper documentation of the registers' sales database
- Prepare & balance register tills, verify sales transactions.
Cashier & Sales Associate
HomeGoods
05.2018 - 04.2022
- Upheld & enforced COVID-19 policies to ensure customer & employee safety
- Handled transactions & maintained an organized front-end
- Provided excellent customer service that exceeded company standards
- Promoted & processed customer applications for store credit card
- Oversaw cashiers & lent assistance with customer engagement & transactions
- Trained new associates to reach & exceed company standards.
Store Supervisor
Party City
01.2016 - 01.2017
- Followed & addressed company policy, maintained team efficiency & organized workflow
- Actively remained informed about the latest sales, offerings, & loyalty programs
- Demonstrated strong leadership & problem-solving skills
- Mentored new employees & taught them how to operate work equipment
- Emphasized safety & developed a training manual for employees to reference.
Education
Associate of Science in Marketing -
Westchester Community College
Valhalla, NY12.2023
Associate of Science in Business Management -
Westchester Community College
Valhalla, NY12.2020
Skills
- Microsoft Office (Word, Excel, and PowerPoint), Google Suite (Docs, Sheets, & Slides), Zoom
- Billing and Invoicing
- Database Entry
- Document Scanning
- Event and Meeting Planning
- Schedule and Calendar Management
- Customer Engagement
Languages
Spanish
Native or Bilingual
Timeline
Marketing and Social Media Intern
Consulta
06.2023 - 08.2023
Cash Office
HomeGoods
04.2022 - 08.2022
Cashier & Sales Associate
HomeGoods
05.2018 - 04.2022
Store Supervisor
Party City
01.2016 - 01.2017
Administrative Assistant
JC Multi Services Inc
01.2014 - 04.2023
Associate of Science in Marketing -
Westchester Community College
Associate of Science in Business Management -
Westchester Community College
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