Shalena Williams
Kent,WA
Summary
Correctional professional recognized for exceptional performance in maintaining institutional safety and compliance. Proven ability to lead training programs and supervise personnel while effectively resolving conflicts, thereby fostering a secure environment across correctional facilities.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Senior Officer Specialist
Federal Bureau Of Prisons
SeaTac, Washington
02.2025 - Current
- Supervised inmate activities, ensuring adherence to facility regulations and promoting a safe environment.
- Conducted regular inspections of cells and common areas to maintain safety standards.
- Managed inmate behavior through effective communication and conflict resolution, fostering a positive atmosphere.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Documented daily activities and compiled reports on incidents and observations to inform facility management.
- Collaborated with law enforcement and support staff during emergencies.
- Received the Correctional Officer of the Quarter award for outstanding performance and dedication during the second quarter.
Training Instructor / Team Leader
South Carolina Department of Corrections - Division of Training and Staff Development
, South Carolina
07.2020 - 11.2024
- Led an assigned team of instructors responsible for delivering correctional officer basic training.
- Trained and certified approximately 80 students during each eight-week training cycle.
- Facilitated instruction on policies, procedures, and applicable state and federal guidelines in accordance with CLEE requirements.
- Monitored student attendance, examination scores, grooming standards, and training documentation completion to ensure compliance with program requirements.
- Maintained Excel workbooks, class reports, and training rosters to effectively track student status and program completion.
- Used Microsoft Teams and Excel to organize class information, communicate requirements, and support training operations.
- Provided new instructors with guidance on classroom management and instructional expectations.
- Rescheduled students for required training and referred disciplinary matters involving new employees to appropriate leadership.
- Reviewed and corrected incident reports prepared by new employees to improve accuracy and adherence to reporting standards.
- Maintained accountability for departmental equipment and kept instructor certifications current.
- Applied conflict-resolution skills to address student and training concerns, fostering a positive learning environment.
- Level 2
- Hours per week: 40+
- Salary: 65,000
- Supervisor / contact permission: Sandra Cooper
Correctional Officer / Training Functions
South Carolina Department of Corrections - Leath Correctional Institution
Greenwood, South Carolina
11.2023 - 09.2024
- Facilitated employee training on institutional policies and operating procedures, ensuring compliance with state and federal guidelines per CLEE requirements.
- Maintained annual training records and monitored employee progress, notifying personnel of incomplete or upcoming training requirements to support compliance.
- Schedule and instruct firearms range qualifications for certified employees.
- Monitor attendance for newly hired employees and ensure required documentation is submitted before Basic Training.
- Coordinated training requirements to enhance employee readiness and ensure adherence to institutional compliance standards.
- Level 2
- Hours per week: 40+
- Salary: 65,000
- Supervisor / Sandra Cooper
Correctional Sergeant
South Carolina Department of Corrections - Kirkland Correctional Institution
, South Carolina
03.2017 - 06.2020
- Supervised approximately 30 employees performing security and custody functions in a correctional environment.
- Directed lockup operations for individuals housed in maximum-security cells and supervised the Substantial Security Risk Unit.
- Monitored movement in common areas and enforced institutional rules, regulations, policies, and procedures.
- Ensured accountability for security equipment during inmate movement and facility operations to maintain safety and security.
- Counseled incarcerated individuals, recommended disciplinary actions, and provided behavioral instruction to promote compliance with agency policy.
- Conducted annual staff training and reinforced operational and safety requirements.
- Conducted building inspections to identify and address safety, security, and sanitation issues.
- Reviewed incident reports written by officers for completeness and accuracy.
- Assisted with informal, formal, and roll-call counts to maintain population accountability.
- Level 3
- Hours per week: 40+
- Salary: 62,000
- Supervisor / James Crawford
Specialist
United States Army Reserve
02.2015 - 11.2017
- Executed specialist responsibilities, actively supporting team objectives.
- Updated physical training records and emergency-contact information to ensure unit readiness and maintain accurate personnel records.
- Attended monthly drill weekends to enhance team operational readiness.
Correctional Officer / Corporal / Sergeant
South Carolina Department of Corrections - Walden/Stevenson Correctional Institution
, South Carolina
06.2014 - 03.2017
- Advanced through positions of Correctional Officer, Corporal, and Sergeant while supporting institutional safety, security, discipline, and rehabilitation operations.
- Directed and instructed incarcerated individuals and officers on discipline, safety, security, and rehabilitation to foster a secure environment.
- Reviewed incident reports, counseled and trained subordinate officers, and recommended disciplinary action to uphold institutional standards.
- Served as the institution's correctional officer representative and as a member of the Institutional Training Advisory Committee.
- Completed Employee Performance Management System documentation for staff and supported sergeant in conducting employee evaluations to ensure performance accountability.
- Monitored movement throughout the institution and provided instruction and counseling to incarcerated individuals.
- Conducted safety and sanitation inspections and assisted with informal, formal, and roll-call counts.
- Assisted with secure lockup and transportation operations and implemented agency policies and procedures.
- Used CRT systems, Microsoft Excel, and Microsoft Word to support documentation and daily operations.
- Level 1
- Hours per week: 40+
- Salary: 49,000
Petroleum Supply Specialist / Petroleum Tester
United States Army National Guard
05.2008 - 05.2014
- Conducted petroleum testing to verify fuel quality for unit operations.
- Specialized in petroleum supply functions to ensure operational readiness.
- Leveraged specialized expertise to optimize unit effectiveness.
Education
Bachelor of Arts - Politics and Justice Studies, Criminal Justice, Sociology
Clafin University
Orangeburg, South Carolina05-2013
Skills
- Correctional Operations Staff Training and Certification Team Leadership Policy and Procedure Compliance Incident Report Review Safety and Security Inspections Training Records Management Conflict Resolution Employee Performance Management Microsoft Excel, Word, and Teams Equipment Accountability Emergency Preparedness Effective communication Problem-solving abilities Decision-making
- Crisis management
Certification
10-Year Certificate of Appreciation, Stop the Bleeding Instructor Course, Respiratory Protection Fit Test Course for Instructors, ASHI First Aid/CPR/AED Instructor Course, Defensive Tactics Spontaneous Knife Defense Training for Trainers, Basic Training for Trainers, Essential Skills for New Supervisors, Less Lethal Munition Operator Course, Emergency Preparedness Trainers, 5-Year Certificate of Appreciation, Emergency Preparedness Training for Trainers, Adult Mental Health First Aid Instructor Course, Defensive Tactics Ground Defense Training for Trainers, Defensive Tactics Training for Trainers, Transition from Employee to Supervisor, Less Lethal Munition Training for Trainers, Firearms Training for Trainers, Specialized Housing Unit Training
Accomplishments
- Correctional Officer of the Quarter (April- June, 2026)
Timeline
Senior Officer Specialist
Federal Bureau Of Prisons
02.2025 - Current
Correctional Officer / Training Functions
South Carolina Department of Corrections - Leath Correctional Institution
11.2023 - 09.2024
Training Instructor / Team Leader
South Carolina Department of Corrections - Division of Training and Staff Development
07.2020 - 11.2024
Correctional Sergeant
South Carolina Department of Corrections - Kirkland Correctional Institution
03.2017 - 06.2020
Specialist
United States Army Reserve
02.2015 - 11.2017
Correctional Officer / Corporal / Sergeant
South Carolina Department of Corrections - Walden/Stevenson Correctional Institution
06.2014 - 03.2017
Petroleum Supply Specialist / Petroleum Tester
United States Army National Guard
05.2008 - 05.2014
Bachelor of Arts - Politics and Justice Studies, Criminal Justice, Sociology
Clafin University