Shalene Northcraft
Ridgeley,WV
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
Work History
Health Unit Coordinator
UPMC Western Maryland
01.2014 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Community Living Assistant
Ray Of Hope, Inc
05.2012 - 01.2014
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Assisted clients with activities of daily living.
- Administered medication per Medical Administration Record.
- Accompanied clients to social events in the community.
- Transported clients to medical appointments.
- Prepared meals for clients and staff to meet nutritional goals.
Education
Associate of Arts - Business Administration
WVU Potomac State College
Keyser, WV05.2024
Skills
- Progress Monitoring
- EMR Updating
- Paperwork Processing
- Multidisciplinary Team Collaboration
- Process Improvements
- Workflow Coordination
- Records Management
- Critical Thinking
- Health Information Systems
- Inventory and Restocking
- HIPAA Guidelines
- MEDITECH EHR Software
Timeline
Health Unit Coordinator
UPMC Western Maryland
01.2014 - Current
Community Living Assistant
Ray Of Hope, Inc
05.2012 - 01.2014
Associate of Arts - Business Administration
WVU Potomac State College
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