Shalexa Ramirez
Montgomery,IL
Summary
Business-driven and hardworking professional who values loyalty, dedication, and continuous growth. I apply the skills and knowledge gained from my previous work experiences to become a valuable asset in any workplace. I adapt well to new environments, work effectively with others, and am always willing to learn new skills and take on new challenges.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
florist
Shalexa Ramirez
Montgomery, Illinois
11.2023 - Current
- Own and operate a home-based floral business, managing daily operations, customer orders, finances, and business growth.
- Design and create custom floral arrangements based on individual client requests and budgets.
- Maintained a loyal and growing clientele through exceptional customer service and effective communication, fostering repeat business.
- Manage tight deadlines and successfully fulfill last minute orders while maintaining quality and customer satisfaction.
- Built relationships with multiple wholesale flower vendors to source high-quality flowers at competitive prices, enhancing product offerings.
- Managed business expenses and made cost-conscious purchasing decisions to ensure profitability.
- Continuously develop skills in entrepreneurship, financial management, purchasing, and overall business operations.
Sales Advisor
BestBuy-jared M
Aurora, Illinois
08.2023 - 08.2025
- Identified customer needs, answered questions, and provided product recommendations to enhance customer satisfaction.
- Collaborated with coworkers to drive sales performance and achieve team goals.
- Consistently took initiative and went beyond basic job responsibilities to support customers, coworkers, and overall store operations.
- Created clean, organized, and welcoming environment to elevate overall customer experience.
Office Assistant
J.c Tax-Juan Carlos
Aurora, Illinois
01.2024 - 05.2025
- Greeted clients, collected tax documents, and organized paperwork to facilitate smooth tax preparation.
- Maintained accurate client records to streamline office operations and support effective tax processing.
- Answered incoming phone calls and scheduled client appointments for tax preparation services.
- Delivered professional, friendly customer service while addressing client inquiries and managing appointment scheduling.
- Developed hands-on tax preparation skills and progressed to preparing tax returns independently.
- Shadowed experienced tax professionals to learn tax preparation procedures and processes.
Education
Associate of Arts - Accounting
Waubonsee Community College
Sugar Grove, IL05-2027
Skills
- Floral design
- Customer service
- Relationship building
- Financial management
- Tax preparation
- Project management
- Time management
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Certification
- Income tax certified
- life insurance certified
Timeline
Office Assistant
J.c Tax-Juan Carlos
01.2024 - 05.2025
florist
Shalexa Ramirez
11.2023 - Current
Sales Advisor
BestBuy-jared M
08.2023 - 08.2025
Associate of Arts - Accounting
Waubonsee Community College