Shalina Voss
Moreno Valley,USA
Summary
Highly dedicated and dependable individual with exceptional customer service skills and vast experience in retail and restaurant operations, eagerly seeking long-term opportunities for greater stability.
Overview
3
3
years of professional experience
Work History
Apparel Sales Associate
Target
2024.05 - 2025.02
- Merchandised and maintained the apparel department by processing and pushing daily freight deliveries to the sales-floor, sorting, folding, and hanging clothing, shoes, and accessories according to size and color coordination.
- Completed seasonal transitions, processed holiday launches, maintained promotional displays and price-changed merchandise accordingly.
- Fulfilled customer’s online orders from both sales-floor and inventory backrooms, accurately locating and fulfilling curbside-pickup and shipping orders.
Sales-Floor Associate
Walmart
2023.06 - 2024.03
- Merchandised and maintained multiple departments across the sales-floor by zoning, front-facing, stocking, and processing go-backs.
- Assisted customers with product inquires, directed customers throughout the sales-floor, and managed keys to locked up and restricted merchandise.
Restaurant Staff Member
Mountain Mike's Pizza
2022.05 - 2023.03
- Accurately took over-the-phone/front-counter orders, prepared handcrafted pizzas, replenished building-station ingredients, maintained and replenished the salad bar, served alcoholic beverages, and bussed tables throughout the shift.
- Performed opening and closing duties by prepping fresh ingredients, breaking down/setting up the salad bar and building-station, and cleaning the dining room, lobby area, and prep-stations.
Front-End Team Member
Jack in the Box
2021.09 - 2022.05
- Performed front-end operations, accurately taking customer’s orders, processing payment transactions, and bagging completed food orders.
- Consistently stocked front-end supplies including condiments, utensils, refrigerated deserts, fountain machine syrup, ice, etc. throughout the shift.
- Cleaned and maintained the dining area, always ensuring a cleanly and welcoming environment to all guests.
Education
High School Diploma -
Cabrillo Point Academy
Moreno Valley, CA2021-06
Skills
- Hospitality-oriented
- Multitask-oriented
- Fast-paced
- Detail-oriented
- Adaptable
- Reliable
- Strategic
- Orderly
Timeline
Apparel Sales Associate
Target
2024.05 - 2025.02
Sales-Floor Associate
Walmart
2023.06 - 2024.03
Restaurant Staff Member
Mountain Mike's Pizza
2022.05 - 2023.03
Front-End Team Member
Jack in the Box
2021.09 - 2022.05
High School Diploma -
Cabrillo Point Academy