SHALINDA BENNETT
Jamaica,NY
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SENIOR ACCOUNT EXEC, TEAM LEADER
USI INSURANCE LLC
05.2021 - Current
- Co-manage the Non-Construction Department.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw day-to-day activities of 15 employees in corporate establishment, fostering inspiring atmosphere to optimize employee experiences.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Manage 10 to 20 large and complex Commercial Lines insurance accounts as the day-to-day client contact
- Responsible for managing operational activities of a team of Account Management professionals.
- Developed a comprehensive onboarding program for new Account Executives, ensuring they were set up for success from day one.
- Managed relationships with carriers and wholesalers to ensure conflict resolution was readily accessible if required.
- Developed strong relationships with insurance carriers ensuring smooth communication and coordination for account management.
RISK CONSULTANT
ALPHA RISK CONSULTANT
11.2020 - 05.2021
- Enhanced company''s risk profile by conducting thorough risk assessments and audits.
- Verified certificates of insurance for accuracy and conformance with internal risk management policies and coordinated issuance to individuals and entities.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality work standards.
ACCOUNT EXECUTIVE -TEAM LEAD
ALLIANT AMERICAS
10.2014 - 05.2020
- Responsible for daily handling large lines commercial accounts with premium of $50,000 to $750,000 for Nonprofit Accounts
- Oversee a team and their book of business
- Maintained and established carrier/underwriter relationships
- Mentor new brokers to become successful brokers, instruct them how to manage a book of business
- Responsible for finding solutions for tough risks during challenging market conditions
- Daily Communication with insured in order to facilitate their needs and/or requests
- Contract Review for insured contracts and third parties
- Maintained carrier relationships
- Marketed & negotiated deals for new opportunities and renewals
- Mentored new brokers on client handling and managing a book of business
- Created & presented proposals at client meetings
- Compile all pertinent renewal information
- Check rewrite/renewal policies for accuracy
- Chosen as an Emerging Leader.
- Increased overall client satisfaction by developing and implementing tailored account strategies.
- Streamlined internal processes to improve efficiency among the Account Executive team members.
MIDDLE MARKET ACCOUNT EXECUTIVE
RAMPART GROUP
02.2013 - 10.2014
- Responsible for daily handling of a minimum 50 middle market commercial accounts monthly with premium below $200,000
- Communicate with insured in order to facilitate their needs and/or requests
- Prepare specifications, applications, binders and client proposals for both renewals
- Negotiate renewal coverage terms and premiums with underwriters
- Compile all pertinent renewal information
- Check rewrite/renewal policies for accuracy
- Record all client data and transactions via the Sagitta management system.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
ACCOUNT EXECUTIVE
GARBER, ATLAS, FRIES & ASSOC.
04.2007 - 02.2013
- Responsible for daily handling a minimum of 50 middle market commercial accounts monthly with premium below $200,000
- Communicate with insured in order to facilitate their needs and/or requests
- Prepare specifications, applications, binders and client proposals for both renewals and new business
- Negotiate renewal coverage terms and premiums with underwriters
- Compile all pertinent renewal information
- Check new/renewal policies for accuracy
- Record all client data and transactions via Applied management system.
ASSOCIATE ACCOUNT MANAGER
FOA & SON CORP
10.2005 - 03.2007
- Responsible for daily handling of 50 middle market commercial accounts with premium below $200,000
- Communicate with insured in order to facilitate their needs and/or requests
- Prepare specifications, applications, binders and client proposals for both renewals and new business
- Negotiate renewal coverage terms and premiums with underwriters
- Bill policies, audits and endorsements to clients
- Review premium audits against expired policies
- Check new/renewal policies for accuracy
- Record all client data and transactions via AMS 360 management system.
ASSISTANT ACCOUNT EXECUTIVE
TRAVERS O'KEEFE
08.2003 - 10.2005
- Managed a book of business including new business sales.
- Handled the daily activities of clientele
- Marketed new business and renewal business when necessary.
- Demonstrated expertise in various industry tools, enabling efficient monitoring and management of client accounts.
ACCOUNT ASSOCIATE (10/01-7/03)
ALLIED NORTH AMERICA
10.2001 - 07.2003
- Responsible for daily servicing of huge construction accounts
- Facilitated client & company requests
- Compiled underwriting data, prepare specifications, applications, binders and proposals
- Negotiated renewal coverage terms and premiums with underwriters
- Recorded all client data and transactions via Sagitta management system.
- Deployed meticulous organization skills by assisting in coordination of client deliverables.
Education
Bachelors of Science - Concentration in Organizational Leadership
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, NH04.2023
Skills
- Microsoft Office
- Sagitta
- Applied
- AMS 360
- EPIC
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- Team Supervision
- People Management
- Coaching and Mentoring
Certification
- NY Property & Casualty Broker's License
- CLCS
Timeline
SENIOR ACCOUNT EXEC, TEAM LEADER
USI INSURANCE LLC
05.2021 - Current
RISK CONSULTANT
ALPHA RISK CONSULTANT
11.2020 - 05.2021
ACCOUNT EXECUTIVE -TEAM LEAD
ALLIANT AMERICAS
10.2014 - 05.2020
MIDDLE MARKET ACCOUNT EXECUTIVE
RAMPART GROUP
02.2013 - 10.2014
ACCOUNT EXECUTIVE
GARBER, ATLAS, FRIES & ASSOC.
04.2007 - 02.2013
ASSOCIATE ACCOUNT MANAGER
FOA & SON CORP
10.2005 - 03.2007
ASSISTANT ACCOUNT EXECUTIVE
TRAVERS O'KEEFE
08.2003 - 10.2005
ACCOUNT ASSOCIATE (10/01-7/03)
ALLIED NORTH AMERICA
10.2001 - 07.2003
Bachelors of Science - Concentration in Organizational Leadership
SOUTHERN NEW HAMPSHIRE UNIVERSITY
- NY Property & Casualty Broker's License
- CLCS
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