Summary
Overview
Work History
Education
Skills
Certification
Visa Status
Timeline
Generic

Shalini Vellore

Summary

Vision-driven Product Owner with 14+ years of experience in Agile environments, specializing in digital transformation and Agile product lifecycles. Proven track record of translating complex market requirements into actionable roadmaps, managing high-performing development teams, and delivering features that drive user engagement and revenue. Passionate about creating user-centric solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Product Owner

Virtusa Corporation
07.2018 - Current
  • Define and execute the product vision and roadmap for a Digital platform, aligning business objectives with customer needs.
  • Lead a 10-member cross-functional team (developers, UX designers, QA) through sprint planning, backlog grooming, and daily stand-ups.
  • Facilitated discovery phase workshops with key stakeholders to define Epics, break them down into User Stories, and establish clear acceptance criteria.
  • Managed relationships with external vendors and internal teams to ensure successful Go-To-Market (GTM) launches for 3+ major product updates.
  • Defined product vision and roadmaps, validating feature-market fit through MVP development and pilot programs to align with long-term business goals.
  • Directed the end-to-end UI/UX lifecycle for iOS and Android, collaborating with design teams to transform complex workflows into intuitive, high-engagement mobile experiences.
  • Reviewed product designs to ensure alignment with customer needs and company goals.
  • Communicated regularly with stakeholders to ensure alignment on product strategy and vision.

Senior Business Analyst (Client: Finastra, formerly D&H)

HCL Technologies LTD
Cincinnati, USA
01.2016 - 01.2018
  • Ensured delivery of core banking and lending product outcomes according to stakeholder and user/customer requests through comprehensive gap analysis.
  • Provided solutions to multi-stakeholder satisfaction using deep understanding of banking business and its constraints (financial, compliance, legal, service, user experience, etc.).
  • Interacted and collaborated across functions to align key product considerations with vision, features, and roadmaps.
  • Successfully implemented project using Agile methodology.
  • Prepared and distributed BRD/FSD for regulatory changes, Credit Bureau conversion, and mortgage enhancement.
  • Organized and led feedback sessions and client meetings to define product features and roadmaps using customer insights, requirements, business needs, and compliance data.
  • Served as change champion to propose enhancements to the development team via analysis of nonfunctional/functional designer changes.
  • Created wireframe and activity diagrams to outline 'To-Be' screens and processes.

Senior Business Analyst (Client: Visa)

HCL Technologies LTD
Cincinnati, USA
01.2014 - 01.2016
  • Partnered with business technology to map business requirements and documentation utilizing use case methodology, flow and sequence diagrams, business rules, and gap analysis.
  • Consistently ensured test results aligned with business expectations by working closely with testing team to create test plans, cases, and scenarios that defined testing objectives and approaches.
  • Trained technical consultants and testing team members to enhance their understanding of the overall business, ensuring better delivery and accurate unit, integration, and regression testing.
  • Created test lab, case, and defect tracking processes using HP ALM (QC) and JIRA.
  • Developed automation test cases and fixed scripts in Quick Test Professional (QTP).
  • Cultivated profound knowledge of business process analysis, design, and optimization.

Business Analyst (Client: Olam Risk Systems)

HTC Global Service LTD
Chennai, India
01.2011 - 01.2013
  • Advised on global risk management processes and established controls to ensure compliance with information security and risk frameworks, effectively reducing business process risk.
  • Demonstrated proficiency in gathering, analyzing, and documenting business requirements across multiple functions and teams to improve business results.
  • Developed workflow and activity diagrams, data mapping, and process flows to enhance cross-functional understanding and process efficiency.
  • Operated as key client liaison responsible for reviewing priorities and managing overall client queue.
  • Trained team members on best practices and procedures by creating and updating user manuals, application documentation, and an internal application tool.
  • Remained abreast of current processes to prepare the 'As-Is' and 'To-Be' scenarios.

Analyst - F&A/Chargebacks (Client: Home Depot)

Tata Consultancy Services
Chennai, India
01.2008 - 01.2010
  • Resolved revenue and profit loss for client by analyzing and reconciling customer purchase disputes.
  • Coordinated between company and banks or retail branches to clarify and resolve credit disputes and charges.
  • Analyzed data and customer feedback to enhance understanding of experiences, proactively implementing resolution methods.
  • Streamlined process for identifying bank notifications, analyzing transactions, and communicating with clients.
  • Developed variance analysis reports and mapped business review presentations.

Education

Master of Business Administration - Finance & Marketing

Madras University
Chennai, India
Chennai, India

Bachelor of Business Administration -

Madras University
Chennai, India
Chennai, India

Skills

  • User story creation
  • Stakeholder engagement
  • Agile methodology
  • Go-to-market strategy
  • API integration
  • Open and restful APIs
  • Digital payment solutions
  • Mobile application development
  • Software development lifecycle (SDLC)
  • SQL
  • Data mapping
  • User acceptance testing
  • User interface design
  • Wireframing and prototyping
  • Figma
  • Change management
  • Team collaboration
  • Adobe Analytics
  • Go-to-market strategy

Certification

  • Certified SAFe 6 Product Owner/Product Manager, 85932509-3107, Scaled Agile
  • Certified Scrum Product Owner (CSPO), #0011202276, Scrum Alliance

Visa Status

Green Card

Timeline

Product Owner

Virtusa Corporation
07.2018 - Current

Senior Business Analyst (Client: Finastra, formerly D&H)

HCL Technologies LTD
01.2016 - 01.2018

Senior Business Analyst (Client: Visa)

HCL Technologies LTD
01.2014 - 01.2016

Business Analyst (Client: Olam Risk Systems)

HTC Global Service LTD
01.2011 - 01.2013

Analyst - F&A/Chargebacks (Client: Home Depot)

Tata Consultancy Services
01.2008 - 01.2010

Master of Business Administration - Finance & Marketing

Madras University

Bachelor of Business Administration -

Madras University
Shalini Vellore