Shalinie Sahdeo
Polk City,FL
Summary
Dynamic leader with proven expertise in customer service and team leadership honed as a Manager at Wendy’s. Excelled in enhancing customer satisfaction and safety, driving staff productivity through effective training and development. Skilled in time management and decision-making, consistently achieving goals with high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Wendy’s Manager
Customer Service Manager
07.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Avon Park High School
Avon Park, FL05.2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Sales techniques
Timeline
Wendy’s Manager
Customer Service Manager
07.2020 - Current
High School Diploma -
Avon Park High School
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