Overview
Work History
Education
Skills
Timeline
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Shallene Alayon

Ewa Beach,HI

Overview

8
8
years of professional experience

Work History

Caregiver - Healthcare

Kahala Nui - Hookele
02.2017 - 04.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.

Account Executive

Island Pages
09.2012 - 03.2014
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Conducted market analysis to identify trends and adjust sales strategies accordingly.
  • Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
  • Led negotiations, securing deals that aligned with both client expectations and company goals.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Maintained current knowledge of evolving changes in marketplace.
  • Negotiated prices, terms of sales and service agreements.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Sales Associate- Fragrances

Macy’s
01.2015 - 05.2016
  • Optimized shelf layouts to support promotional efforts and improve shopping experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Accredited Courses Multiple Professions - Business-Education-Sales & Marktg.-Acctg.-Nursing

University of Hawaii - Leeward Community College
Pearl City, HI

Certified Certificates - (3) Major Studies - Hotel Mgmt.-Visitor Industry-Airline/Trav.Mgmt

Travel Institute of The Pacific
Honolulu, HI
06.2007

Skills

  • Dependable and responsible
  • Time management
  • Problem-solving
  • Multitasking and organization
  • Strong ethics
  • Relationship building
  • Verbal and written communication skills
  • Team collaboration

Timeline

Caregiver - Healthcare

Kahala Nui - Hookele
02.2017 - 04.2020

Sales Associate- Fragrances

Macy’s
01.2015 - 05.2016

Account Executive

Island Pages
09.2012 - 03.2014

Accredited Courses Multiple Professions - Business-Education-Sales & Marktg.-Acctg.-Nursing

University of Hawaii - Leeward Community College

Certified Certificates - (3) Major Studies - Hotel Mgmt.-Visitor Industry-Airline/Trav.Mgmt

Travel Institute of The Pacific

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Shallene Alayon