Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalom White

Atlanta,GA

Summary

Seeking Remote Customer Service Representative role with 6 years of experience in customer-focused environments. Proven track record in remote customer service with UGO and current role as Customer Service Cashier at Publix. Skilled in customer complaint resolution, guest services, and order coordination, ensuring exceptional customer experiences.

Overview

21
21
years of professional experience

Work History

Customer Service Cashier

Publix
Atlanta, GA
08.2024 - 10.2025
  • Collaborate with team members to maintain efficient store operations and provide seamless customer service
  • Guide customers in locating merchandise, enhancing their shopping experience and satisfaction
  • Communicate company policies, warranties, and financing options to customers, ensuring informed purchasing decisions

Remote customer service

UGO
Atlanta, GA
01.2022 - 03.2023
  • Delivered exceptional customer service by resolving inquiries and issues for clients remotely, utilizing effective communication skills and maintaining a high level of customer satisfaction

Book Assembler/Printing Press Operator

Reischling Press, Inc.
Kennesaw, Georgia
07.2019 - 12.2019
  • Executed assembly methods and procedures to maintain high product quality standards
  • Adhered to established protocols to ensure consistency and precision in production processes

Security Officer/Senior Customer Service Representative

Delta Airlines Global Services
Atlanta, GA
08.2004 - 01.2009
  • Monitored surveillance systems and responded promptly to suspicious activities, ensuring compliance with security protocols
  • Enforced access control procedures and provided support to various departments, including managing vendor and contractor deliveries
  • Conducted routine security patrols across facility grounds, parking lots, and perimeter areas to maintain a secure environment

Education

Some College (No Degree) - Medical Billing & Coding

Med Tech
Morrow, GA

Skills

  • Guest Services
  • Customer Service
  • Customer Complaint Resolution
  • Order Coordination
  • Cash Management
  • Problem-Solving
  • Time Management
  • Technical Proficiency
  • Adaptability
  • Attention to Detail

Timeline

Customer Service Cashier

Publix
08.2024 - 10.2025

Remote customer service

UGO
01.2022 - 03.2023

Book Assembler/Printing Press Operator

Reischling Press, Inc.
07.2019 - 12.2019

Security Officer/Senior Customer Service Representative

Delta Airlines Global Services
08.2004 - 01.2009

Some College (No Degree) - Medical Billing & Coding

Med Tech
Shalom White