Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaloma Acosta

New York

Summary

Dynamic and resourceful professional with experience. Proven ability to enhance and support client needs effectively. Skilled in Microsoft Office Suite, with a strong focus on achieving positive outcomes and fostering a collaborative environment.

Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Overview

3
3
years of professional experience

Work History

Intern/Assistant

AM Tax Services
02.2024 - Current
  • Sorted and organized files, spreadsheets, and reports.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Volunteer

Living Hope Pentecostal Church
03.2022 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Assisted in implementation of new learning tools, systems and materials.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

Education

High School Diploma -

Atmosphere Academy
The Bronx, NY
06-2026

Skills

  • Microsoft office expertise
  • Interpersonal relations
  • Recordkeeping
  • Microsoft Office Suite
  • Creative and resourceful
  • Telephone etiquette

Languages

Spanish
Professional Working

Timeline

Intern/Assistant

AM Tax Services
02.2024 - Current

Volunteer

Living Hope Pentecostal Church
03.2022 - Current

High School Diploma -

Atmosphere Academy

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