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Dynamic professional with extensive experience in healthcare, including roles at Methodist University Hospital and Accredo Specialty Pharmacy. Proven ability to enhance operational efficiency through meticulous attention to detail and effective workload prioritization. Skilled in laboratory safety protocols and client relationship building, consistently delivering exceptional service while ensuring compliance with industry regulations.
Experienced with evaluating claims for accuracy and compliance. Utilizes strong organizational skills and attention to detail to process claims efficiently. Track record of effectively communicating with clients and stakeholders to resolve claims disputes.

I am an eager individual who takes pride in a job well done, I always have the flexibility of serving as a team member or leader. I am seeking work opportunities that add valuable experiences to expand my education in the Laboratory/Medical Industry. I always try my best to let my helpful and charismatic personality shine through to maintain a positive environment for everyone.

As a behavioral health nurse, my primary responsibility is to provide the safest and highest quality care to my patients and their families. Delivering exceptional nursing care necessitates a strong foundation of clinical expertise, meticulous attention to detail, the ability to critically assess and adapt to a dynamic environment, and a genuine approach of empathy and compassion to support patients and families in their unique circumstances. In my capacity as a nursing mentor and educator, I strive to exemplify excellence in practice while facilitating the professional development of my colleagues. I guide new nurses in integrating their understanding of complex pathophysiology with practical bedside experience to enhance their situational awareness, clinical judgment, and decision-making capabilities. As a nursing leader, I hold a firm expectation that excellence should be the standard, as our patients deserve nothing less. I advocate for nurses to critically evaluate practices that may be outdated, collaborate effectively with interdisciplinary teams in pursuit of more evidence-based interventions, and innovate where creative solutions are required.

 Dedicated and compassionate Licensed Practical Nurse with extensive experience in providing patient-focused care and developing relationships with patients, families, staff, and physicians within healthcare environments. Offers sound clinical judgement and expertise in ensuring patient comfort and understanding. Agile and responsive to dynamic patient needs as well as environmental conditions. Eager to contribute to a team within a challenging environment to improve the overall level of service to patients. 

Shalon Featherstone

Overview

Work History

Specimen Processor II

Phlebotomy Instructor

Clinical Phlebotomist

Education

Diploma - Funeral Services

Internship - Embalm Unclaimed Cases

Certificate - Business Fundamentals

Business Planning

Phlebotomy, CNA

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Specimen Processor II

Phlebotomy Instructor

Clinical Phlebotomist

Diploma - Funeral Services

Internship - Embalm Unclaimed Cases

Certificate - Business Fundamentals

Business Planning

Phlebotomy, CNA

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